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BIK

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All-in-one AI marketing automation and CRM platform for eCommerce brands with 100+ commerce agents for acquisition, retention, and support.

网站：https://bik.ai/
收录时间：2026年7月13日
月访问量：
54.7K
社交与联系：
AI CRMeCommerceMarketing AutomationAI Commerce AgentsCustomer RetentionAI Helpdesk
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BIK
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工具信息

什么是 BIK？

BIK is an agentic AI CRM that unifies marketing and support for eCommerce brands. It delivers better ROI by offering 100+ ready or custom AI commerce agents to boost conversions, retention, and customer lifetime value while breaking silos between marketing and support.

核心功能

  • AI Commerce Agents

    100+ pre-built AI commerce agents across retention, acquisition and support, or build custom agents by setting a goal, success criteria and instructions.

  • AI Helpdesk

    AI-powered helpdesk tools including summary, translator, assistant, classify and reply that can increase customer support team productivity by 60% across channels and handle real-time AI-translated tickets.

  • AI Product Recommendation

    Shopify-integrated AI product recommendations that help users find what they are looking for.

  • Agentic Acquisition

    AI agents focused on customer acquisition to drive smarter eCommerce growth.

  • Agentic Retention

    AI agents for retention to boost conversions, retention and LTV.

  • AI Order Management

    AI-powered order management capabilities as part of the commerce agent suite.

  • Agentic Gamification

    Gamification agents to engage customers as part of the AI commerce platform.

  • Agentic CDP

    Customer data platform agents for data-driven personalization.

  • Advanced Analytics

    Advanced analytics providing real-time insights for eCommerce performance.

  • Agent Studio

    Studio to build custom AI agents with goals, success criteria and instructions.

  • Open API Platform

    Open API platform allowing connection to any app via webhooks, REST API blocks and more.

  • Multi-channel CRM and Campaigns

    Multi-channel CRM with campaigns, chatbot, personalised AI drip, journey campaigns and web gamification for targeted marketing on social platforms.

使用场景

  • #1

    Paid Ads Scaleup

    Scale paid advertising efforts for eCommerce brands.

  • #2

    Conversion Rate Optimisation

    Optimize conversion rates through AI agents and personalised journeys.

  • #3

    Recover Lost Customers

    Recover and re-engage lost customers using AI-driven retention tools.

  • #4

    Personalised Social Journey

    Create personalised customer journeys on social platforms such as Instagram.

  • #5

    Personalised Web Journey

    Deliver personalised web experiences for eCommerce visitors.

  • #6

    Customer Support Productivity

    Increase support team productivity by 60% with AI summary, translation, classification and replies across channels.

适用人群：eCommerce brandsDTC brandsEnterprises

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常见问题

What is BIK?
BIK is an all-in-one AI marketing automation and CRM platform for eCommerce brands that provides 100+ commerce agents for acquisition, retention, and support to deliver better ROI.
Who is BIK designed for?
BIK is designed for eCommerce brands, DTC brands, and enterprises looking to unify marketing and support with agentic AI.
What are AI Commerce Agents in BIK?
BIK offers 100+ pre-built AI commerce agents across retention, acquisition and support, or you can build custom agents by setting a goal, success criteria and instructions.
How does BIK improve customer support?
BIK’s AI Helpdesk includes tools like summary, translator, assistant, classify and reply that can increase customer support team productivity by 60% across channels and handle real-time AI-translated tickets.
Does BIK integrate with Shopify?
Yes, BIK includes Shopify-integrated AI product recommendations and is an open API platform that connects via webhooks, REST API blocks and more.
What use cases does BIK support?
BIK supports paid ads scaleup, conversion rate optimisation, recovering lost customers, personalised social and web journeys, and boosting customer support productivity.

BIK 联系方式与社交媒体

访问官方网站

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工具信息

定价模式未知
分类聊天机器人与 LLM
二级分类
AI CRMeCommerceMarketing AutomationAI Commerce AgentsCustomer RetentionAI Helpdesk
语言英语
最后更新2026年7月16日
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