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CloudTalk

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AI call center software for making and receiving business calls with AI voice agents, dialers, analytics, and CRM integrations.

网站：https://cloudtalk.io/
收录时间：2026年7月13日
月访问量：
598.4K
社交与联系：
AI call centerAI voice agentssales dialercall center softwareCRM integrationsIVR
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CloudTalk
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工具信息

什么是 CloudTalk？

CloudTalk is AI-powered call center software that enables businesses to make and receive calls connected to their favourite business tools. AI voice agents handle routine interactions while teams focus on complex work, supported by dialers, analytics, call workflows, and CRM integrations.

核心功能

  • AI Voice Agents

    AI agents that handle routine tasks such as appointment scheduling, lead qualification, after-hours support, payment reminders, and patient booking across industries including healthcare, real estate, recruitment, marketing, and insurance.

  • AI Sales Dialer

    Single dialer supporting multiple call modes including preview, parallel (up to 10 lines), power dialing, answering machine detection, voicemail drop, and click-to-call from browser or CRM.

  • Call Flow Designer

    Tool to create custom call routes and workflows.

  • Call Menus (IVR)

    Voice menus to guide callers.

  • Call Queuing

    Holds calls until agents are free.

  • Call Recording

    Records and stores call audio.

  • Real-Time Monitoring

    Listen to live agent calls.

  • Analytics & Reporting

    Track trends and team performance.

  • AI Call Summary & Tagging

    Instant recaps and smart call labeling.

  • Call Scoring

    Auto-score calls based on custom criteria.

  • AI Notes

    Auto-generate notes with key call takeaways and send them to CRM.

  • Sentiment Analysis

    Understand call mood per call and across the team.

使用场景

  • #1

    Appointment Scheduling

    AI voice agents and receptionist features for booking appointments.

  • #2

    Lead Qualification

    AI agents and dialer tools to qualify leads for sales and marketing teams.

  • #3

    After-Hours Support

    AI agents handle calls outside business hours.

  • #4

    Payment Reminders

    Automated AI voice agent use case for payment follow-ups.

  • #5

    Patient Booking

    Healthcare-focused AI scheduling and receptionist capabilities.

  • #6

    Inbound Support and Call Handling Efficiency

    Reduce wait times, improve call handling efficiency, decrease missed calls, and scale capacity without hiring.

  • #7

    Sales Outreach and Dialing

    Power, parallel, preview, and click-to-call dialing modes to increase call volume and connections.

适用人群：Support agents and teamsSales teamsTeams who talk to customersHealthcare organizationsReal estate teamsRecruitment teamsMarketing teamsInsurance companiesLaw firmsSmall businessesFinance teams

定价方案

14 Days Trial available. No specific pricing plans or tiers detailed on the homepage.

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常见问题

What is CloudTalk?
CloudTalk is AI call center software for making and receiving business calls with AI voice agents, dialers, analytics, and CRM integrations. It enables businesses to make and receive calls using AI-powered software connected to business tools, with AI voice agents handling routine interactions while teams focus on complex work.
What are the core features of CloudTalk?
Core features include AI Voice Agents for routine tasks, AI Sales Dialer with multiple modes, Call Flow Designer, Call Menus (IVR), Call Queuing, Call Recording, Real-Time Monitoring, Analytics & Reporting, AI Call Summary & Tagging, Call Scoring, AI Notes, and Sentiment Analysis.
Does CloudTalk offer a free trial?
A 14 Days Trial is available. Specific pricing plans or tiers are not clearly published on the official homepage.
What platforms does CloudTalk support?
CloudTalk is available via web browser, desktop apps, and mobile apps. Calls can be started directly from the browser or CRM.
Which integrations does CloudTalk support?
Integrations include HubSpot, Pipedrive, Zoho CRM, Salesforce, MS Dynamics, OdooCRM, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, Monday, Shopify, and MS Teams.
Who is CloudTalk designed for?
CloudTalk is built for support agents and teams, sales teams, teams who talk to customers, healthcare organizations, real estate teams, recruitment teams, marketing teams, insurance companies, law firms, small businesses, and finance teams.
What use cases does CloudTalk support?
Common use cases include appointment scheduling, lead qualification, after-hours support, payment reminders, patient booking, inbound support and call handling efficiency, and sales outreach and dialing.

CloudTalk 联系方式与社交媒体

访问官方网站

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工具信息

定价模式Unknown
分类商业工具
二级分类
AI call centerAI voice agentssales dialercall center softwareCRM integrationsIVR
语言英语
最后更新2026年7月16日
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