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Inkeep

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AI agents for customer experience and operational workflows

收录时间:2026年7月13日
月访问量:
45.5K
社交与联系:
AI agentsCustomer experienceCustomer supportWorkflow automationKnowledge base automationNo-code AI

工具信息

什么是 Inkeep?

Inkeep is an AI agent platform for customer experience and operations teams. It combines a no-code visual builder with a TypeScript developer SDK to create customer-facing assistants, coworker assistants, and automation agents that use an organization's data, product knowledge, knowledge base, and connected tools.

核心功能

  • Customer-facing assistants

    Answer complex customer questions with unified search, customer-specific information, and AI workflows.

  • CX coworker assistants

    Give CX teams contextual assistance through Slack or support platforms, including gathered context and suggestions for human approval.

  • Knowledge base automation

    Identify knowledge base gaps, generate content updates, and open documentation pull requests for review and publishing.

  • Automation agents

    Trigger workflows through webhooks, schedules, or external service events, coordinate multiple agents, and take actions across business workflows.

  • No-code visual builder

    Create and manage AI agents through a visual builder for technical and non-technical teams.

  • Developer SDK

    Build agents, sub-agents, and tools with the TypeScript SDK and synchronize them with the platform.

  • Agent governance and reporting

    Manage agent builders, connectors, automations, testing, reports, and governance capabilities in the platform.

使用场景

  • #1

    Customer support

    Answer customer questions, query customer-specific information, and automate common resolution tasks.

  • #2

    CX team assistance

    Provide contextual suggestions while gathering information from CRM, billing, and other connected data sources for human approval.

  • #3

    Documentation maintenance

    Find knowledge gaps, propose documentation changes, and open GitHub pull requests for review and publishing.

  • #4

    Operational automation

    Use event-triggered and coordinated agents to perform actions across business workflows.

适用人群:Customer experience teamsCustomer support teamsDocumentation teamsProduct teamsTechnical teamsBusiness teamsGTM teams

定价方案

Pricing is not clearly published in the provided official-source facts.

替代工具

常见问题

What is Inkeep?
Inkeep is an AI agent platform for customer experience and operations teams. It helps organizations build customer-facing assistants, CX coworker assistants, and automation agents using their data, product knowledge, knowledge base, and connected tools.
What can Inkeep's AI agents do?
Inkeep agents can answer customer questions, gather information for CX teams, suggest responses for human approval, maintain knowledge bases, create tickets, update CRMs, generate content, send notifications, and perform other workflow actions.
Does Inkeep provide a no-code builder?
Yes. Inkeep includes a no-code visual builder for creating and managing AI agents.
Does Inkeep have a developer SDK?
Yes. Inkeep provides a TypeScript SDK for building agents, sub-agents, and tools with two-way synchronization with the platform.
What can trigger Inkeep automation agents?
Automation agents can be triggered by webhooks, schedules, or external service events.
Which integrations are listed for Inkeep?
The provided facts list Slack, CRM systems, billing systems, GitHub, MCP, webhooks, external service events, and support platforms.
Is Inkeep's pricing publicly known?
Pricing is not clearly published in the provided official-source facts.

Inkeep 联系方式与社交媒体

访问官方网站

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工具信息

定价模式Unknown
分类商业工具
二级分类
AI agentsCustomer experienceCustomer supportWorkflow automationKnowledge base automationNo-code AI
语言英语
最后更新2026年7月16日