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Kotae

Paid
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AI chatbot that automates front-line customer support inquiries on websites for small businesses without dedicated support teams.

网站：https://kotae.ai/
收录时间：2026年7月13日
月访问量：
4.9K
AI chatbotcustomer supportsmall businessFAQ automationwebsite chatbotlead capture
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Kotae
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工具信息

什么是 Kotae？

Kotae is an AI-powered chatbot that trains on a business's website and files to answer customer FAQs, handle inquiries, escalate conversations, deliver analytics, and integrate with messaging channels so small business owners can reduce support workload. It provides a front-line customer support solution for businesses without dedicated support teams or ticketing systems, automating incoming customer inquiries so owners can spend more time growing their business.

核心功能

  • Train on business content

    Train the AI on the business website and uploaded files to generate accurate responses.

  • Brand customization

    Match the chatbot to the brand's look and feel with basic or full customization options.

  • Website publishing

    Quickly deploy and publish the chatbot to a website.

  • AI response refinement

    Refine responses, role, personality, language, and style of the AI chatbot.

  • Escalations

    Receive notifications for escalated conversations that need human attention.

  • Analytics

    Discover trends among customer inquiries.

  • Integrations and MCP

    Build custom workflows with Messenger, MCP, and APIs.

  • Lead-capture form

    Capture leads via form (available in Pro plan).

  • Real-time voice chat

    Support real-time voice chat interactions (available in Pro + Voice plan).

  • Facebook Messenger integration

    Integrate with Facebook Messenger for customer conversations (available in Pro plan).

  • Conversation history

    Access full conversation history.

  • Custom responses

    Create and use custom responses.

使用场景

  • #1

    Automate website customer inquiries

    Handle incoming customer questions on a website automatically as front-line support without dedicated teams or ticketing systems.

  • #2

    Answer FAQs

    Provide automated answers to frequently asked questions for small business owners.

  • #3

    Discover customer trends

    Use analytics to identify trends in inquiries and learn more about customers.

  • #4

    Escalate complex conversations

    Notify owners when conversations need human intervention.

适用人群：Fast-moving small business ownersBusinesses without dedicated support teamsBusinesses without ticketing systems

定价方案

30-day free trial available. Starter: $19/mo or $12/mo yearly ($156 billed annually) with 1,000 answers per month. Pro: $37/mo or $25/mo yearly ($300 billed annually) with 4,000 answers per month. Pro + Voice: $149/mo or $99/mo yearly ($1,188 billed annually) with 8,000 answers per month plus real-time voice chat. Enterprise available for custom needs. Limited-time campaign noted for first 30 companies with 90 days free (Japanese promo).

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常见问题

What is Kotae?
Kotae is an AI chatbot that automates front-line customer support inquiries on websites for small businesses without dedicated support teams. It trains on a business's website and files to answer FAQs, handle inquiries, escalate conversations, deliver analytics, and integrate with messaging channels.
Who is Kotae designed for?
Kotae is made for fast-moving small business owners and businesses without dedicated support teams or ticketing systems.
How does Kotae train its AI responses?
You can train Kotae on your business website and uploaded files so it generates accurate responses tailored to your content.
What pricing plans does Kotae offer?
Kotae offers a 30-day free trial. Starter is $19/mo or $12/mo yearly ($156 billed annually) with 1,000 answers per month. Pro is $37/mo or $25/mo yearly ($300 billed annually) with 4,000 answers per month. Pro + Voice is $149/mo or $99/mo yearly ($1,188 billed annually) with 8,000 answers per month plus real-time voice chat. Enterprise is available for custom needs. A limited-time campaign for the first 30 companies with 90 days free has also been noted.
Can Kotae escalate conversations to a human?
Yes. Kotae can notify you for escalated conversations that need human attention.
What platforms and integrations does Kotae support?
Kotae can be published to a website, integrates with Facebook Messenger (Pro plan), supports real-time voice chat (Pro + Voice plan), and allows custom workflows with Messenger, MCP, and APIs.

Kotae 联系方式与社交媒体

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工具信息

定价模式Paid
分类商业工具
二级分类
AI chatbotcustomer supportsmall businessFAQ automationwebsite chatbotlead capture
语言英语
最后更新2026年7月16日
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