Loris

Unknown
-(0 评价)
0 已收藏

Conversation intelligence that analyzes chat, email, and voice to reveal drivers, sentiment, resolution, and agent performance.

网站：https://loris.ai/
收录时间：2026年7月13日
0
社交与联系：
conversation intelligencecustomer analyticsAI agent analyticsquality assurancesentiment analysiscontact center
访问网站
Loris
访问官方网站

工具信息

什么是 Loris？

Loris is a conversation intelligence platform that automatically analyzes all customer interactions—whether handled by humans or AI—across chat, email, and voice. It uncovers why customers reach out, how teams handle conversations, and what to improve in order to lower costs and increase loyalty.

核心功能

  • Conversation Insights

    Analyze every customer interaction to uncover root causes driving contact volume and how sentiment shifts over time, enabling anticipation of problems and reduction of repeat contacts and churn.

  • Quality Assurance

    Automatically evaluate every conversation for consistent, objective views of policy adherence, issue resolution, and agent performance, linking quality signals to outcomes like repeat contacts and escalations.

  • AI Agent Analytics

    Track AI agent performance metrics including containment, transfers, abandonment, and sentiment to identify where automation succeeds or falls short and improve prompts, guardrails, and escalation strategies.

使用场景

  • #1

    Increase conversions and revenue with AI commerce agents

    Design AI agent experiences that resolve issues and guide customers through purchases by using conversation insights to optimize engagement timing and content.

  • #2

    Improve AI deflection without impacting customer experience

    Gain a fuller picture of customer experience to raise deflection rates while maintaining quality.

  • #3

    Automate manual tasks and proactively address customer issues

    Identify automation opportunities and emerging problems from conversations to shift from reactive to proactive operations.

  • #4

    Inform better product decisions

    Use conversation data as a source of customer insights to improve products and processes.

  • #5

    Spot churn signals early

    Detect retention risks from conversations and act before customers leave.

适用人群：Customer service teamsQuality assurance teamsAI agent operatorsProduct teamseCommerce teams

定价方案

Website presents Start for free and Book a demo options along with a Pricing page link; no detailed plan structure or costs are provided in the source.

替代工具

E

Elephant

Elephant.ai is the #1 AI sales assistant that boosts website conversions, captures leads, and closes sales 24/7. With no coding required and multilingual support, it’s the ultimate tool for businesses looking to thrive online.

🇺🇸35.8%
5.2K
商业工具AI Sales Assistant+3
B2b Rocket

B2b Rocket

B2B Rocket's AI Agents automate lead generation and sales, helping businesses reach prospects 24/7 with personalized, multi-channel outreach.

🇺🇸31.2%
26K
商业工具
Transparently.AI

Transparently.AI

AI-powered platform that detects accounting fraud and manipulation risk in financial statements of publicly listed companies.

🇺🇸44.4%
6.9K
商业工具AI fraud detection+11
Regie

Regie

Product details are not clearly published in the available source data.

🇺🇸38.9%
42K
商业工具Regie+2
11x

11x

Product details are not clearly published by the official source.

🇺🇸34.9%
85K
商业工具AI tool+2
ResumeCoach

ResumeCoach

Online AI platform for building ATS-friendly resumes and cover letters, analyzing LinkedIn profiles, and practicing job interviews.

🇺🇸39.2%
150K
商业工具AI resume builder+11
FlyFin

FlyFin

FlyFin information and official resources

🇺🇸69.6%
21K
商业工具FlyFin+2
Nominal

Nominal

Agentic AI platform that plugs into existing ERPs and systems to automate accounting close, consolidation, intercompany, and reconciliation workflows.

🇺🇸43.5%
14K
商业工具Agentic AI+11

常见问题

What is Loris?
Loris is a conversation intelligence platform from Contentsquare that automatically analyzes customer interactions across chat, email, and voice to reveal drivers, sentiment, resolution, and agent performance.
What channels does Loris analyze?
Loris analyzes customer interactions across chat, email, and voice.
What are the main features of Loris?
Core features include Conversation Insights to uncover root causes and sentiment shifts, Quality Assurance for automatic evaluation of every conversation, and AI Agent Analytics to track containment, transfers, abandonment, and sentiment.
Who is Loris designed for?
Loris is aimed at customer service teams, quality assurance teams, AI agent operators, product teams, and eCommerce teams.
How can I get started with Loris?
The official source offers Start for free and Book a demo options; detailed pricing structure is not clearly published.
Does Loris support AI agents?
Yes. AI Agent Analytics tracks performance metrics such as containment, transfers, abandonment, and sentiment to help improve prompts, guardrails, and escalation strategies.

Loris 联系方式与社交媒体

访问官方网站

评价

-

分享你对这个工具的使用体验...

工具信息

定价模式Unknown
分类商业工具
二级分类
conversation intelligencecustomer analyticsAI agent analyticsquality assurancesentiment analysiscontact center
语言英语
最后更新2026年7月16日
认领这个工具