Numa | AI for Dealerships

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AI operating system for car dealerships that answers calls and texts, books appointments, and protects real-time CSI.

网站：https://www.numa.com/

收录时间：2026年7月13日

月访问量：

271.2K

社交与联系：

AI for dealershipsVoice AICSI protectionService advisor toolsAutomotive AIDealership software

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工具信息

什么是 Numa | AI for Dealerships？

Numa is an AI operating system for car dealerships designed to answer every call, book appointments, resolve heat cases, and protect CSI scores in real time across voice, messaging, and service operations.

核心功能

Voice AI
Context-aware voice AI that uses full customer history and real-time sentiment to deliver the right response on calls.
Smart Inbox
AI-native inbox that unifies the entire dealership's communications in one place with AI agents handling customers.
LiveCSI™
Real-time CSI monitoring that acts as a dealership heart-rate monitor to resolve heat cases while the customer is still in the shop.
Service Advisor Agent
AI that writes replies, surfaces full history, and chases follow-ups so service advisors stop typing and start closing.
Mobile App
Enables answering calls and messages from anywhere so the team can respond on the go.
Heat Case Agent
Detects and extinguishes deals going sideways before they are lost, supporting retention of heat cases.
Opportunity Agent
Surfaces declined and unsold work already in dealership data and books it.

使用场景

#1
Call and text rescue
Answer every inbound call and text to rescue leads that would otherwise be missed.
#2
Appointment booking
Book service and sales appointments at high conversion rates through AI handling of customer requests.
#3
Real-time CSI protection
Monitor and resolve heat cases in real time to protect and improve dealership CSI scores.
#4
Service advisor productivity
Automate replies, history surfacing, and follow-ups so advisors can double productivity and focus on closing.

适用人群：Car dealershipsService advisorsDealership operatorsAutomotive service departments

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常见问题

What is Numa?

Numa is an AI operating system for car dealerships that answers every call, books appointments, resolves heat cases, and protects CSI scores in real time across voice, messaging, and service operations.

What core features does Numa provide?

Numa includes Voice AI for context-aware call handling, Smart Inbox for unified communications, LiveCSI™ for real-time CSI monitoring, Service Advisor Agent for automated replies and follow-ups, a Mobile App for on-the-go responses, Heat Case Agent for retaining at-risk deals, and Opportunity Agent for booking declined work.

Who is Numa designed for?

Numa is built for car dealerships, service advisors, dealership operators, and automotive service departments.

Does Numa support mobile use?

Yes, Numa offers a mobile app that enables answering calls and messages from anywhere so the team can respond on the go.

What systems does Numa integrate with?

Numa works with DMS, scheduler, and CRM systems to pull full context into every call and text.

How can I contact Numa support?

You can reach Numa support by emailing support@numa.com. Additional contact details are not clearly published by the official source.