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Quivr

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AI-powered customer support automation with specialized agents and workflows

网站：https://www.quivr.com/
收录时间：2026年7月13日
月访问量：
10.4K
社交与联系：
AI customer supportCustomer service automationSupport agentsTicket routingHelpdesk automationWorkflow automation
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Quivr
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工具信息

什么是 Quivr？

Quivr is a customer support automation platform that uses AI-driven workflows and specialized agents to help manage support tasks, tickets, visitor engagement, support insights, and knowledge.

核心功能

  • AI support agents

    Provides six specialized agents for drafting responses, executing account actions, routing tickets, engaging visitors, analyzing support operations, and managing knowledge.

  • Draft composition

    Creates support drafts with smart drafting, instant translation, and knowledge retrieval.

  • Workflow execution

    Supports account updates, auto-refunds, and other workflow actions.

  • Ticket routing

    Routes tickets and supports smart tagging and metadata enrichment.

  • Visitor engagement

    Provides interactive chatbots and workflows for visitor engagement and conversion optimization.

  • Support insights

    Analyzes support operations with process mining, topic clustering, and sentiment analysis.

  • Knowledge management

    Supports auto-documentation, knowledge synchronization, and content accuracy.

  • Custom agents

    Allows users to define rules and connect APIs to build custom agents.

使用场景

  • #1

    Customer support automation

    Automate customer support tasks and help resolve tickets through AI-driven workflows.

  • #2

    Response drafting

    Create support response drafts for review and approval.

  • #3

    Refund and account operations

    Execute account updates and auto-refunds as part of support workflows.

  • #4

    Ticket triage

    Route tickets and enrich them with tags and metadata.

  • #5

    Customer and visitor engagement

    Use interactive chatbots and engagement workflows for website visitors and customers.

  • #6

    Support knowledge maintenance

    Synchronize and update support documentation and help articles.

适用人群：Customer support teamsCustomer service operations teamsSupport managersBusinesses with helpdesks and customer-facing workflows

定价方案

Pricing details are not clearly published by the official source snapshot.

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常见问题

What is Quivr?
Quivr is an AI customer support automation platform for managing support tasks with AI-driven workflows and specialized agents.
What can Quivr's AI agents do?
The agents can draft responses, execute account actions, route tickets, engage visitors, analyze support operations, and manage support knowledge.
Can Quivr draft customer support responses?
Yes. Its Draft Composer supports smart drafts, instant translation, and knowledge retrieval.
Can Quivr automate refunds and account updates?
Yes. Its Action Executor supports account updates, auto-refunds, and workflow execution.
Which helpdesk systems does Quivr connect to?
The official source lists Intercom, Zendesk, Freshdesk, and Gorgias among its helpdesk connections.
Does Quivr support custom integrations?
Yes. Quivr supports REST APIs, GraphQL, webhooks, and the MCP Protocol. It also allows users to define rules and connect APIs to build custom agents.
How much does Quivr cost?
Pricing is not clearly published by the official source snapshot.
Does Quivr provide public email or phone support details?
No public email addresses or phone numbers are provided in the official source snapshot. An official contact page is available at https://www.quivr.com/contact.

Quivr 联系方式与社交媒体

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工具信息

定价模式Unknown
分类生产力
二级分类
AI customer supportCustomer service automationSupport agentsTicket routingHelpdesk automationWorkflow automation
语言英语
最后更新2026年7月16日
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