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Samespace

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Full-stack contact center platform combining AI agents, no-code workflows, analytics, and telephony for multichannel customer experiences.

收录时间:2026年7月13日
月访问量:
11.8K
社交与联系:
Contact CenterAI AgentsCustomer ExperienceNo-Code WorkflowsTelephonyEnterprise Integration

工具信息

什么是 Samespace?

Samespace is a full-stack CX platform that unites intelligent automation with human expertise to deliver high-performance customer experiences across every channel for contact centers. It combines AI agents, no-code workflows, analytics, and built-in telephony into one complete platform without external tools or fragmented workflows.

核心功能

  • AI Agents

    Execute complex workflows and connect to CRMs, databases, and enterprise systems while retaining complete customer history and intent.

  • Workflow Studio

    Design and launch sophisticated customer journeys without writing code via drag, drop, and deploy with full flexibility and control.

  • Insights

    Access real-time insights, live agent monitoring, and AI-powered analytics to support performance and decision-making.

  • Enterprise Integration

    Connect with existing systems including CRM, telephony, ticketing, and more without custom builds or delays.

  • Developer Tools

    Build custom workflows with serverless functions and open APIs.

  • Built-in Telephony

    Make and receive calls worldwide with local numbers in 100+ countries.

  • Private Deployment

    Deploy on-premises or in the Samespace Cloud with full feature parity.

使用场景

  • #1

    Multichannel Customer Experience

    Power high-performance customer experiences across every channel by combining intelligent automation with human expertise.

  • #2

    Contact Center Operations

    Run a complete contact center with automation, analytics, telephony, and integrations built into one platform without external tools or fragmented workflows.

  • #3

    Complex Workflow Automation

    Execute and scale AI-driven workflows that connect to CRMs, databases, and enterprise systems while retaining customer history and intent.

适用人群:Contact centersCustomer experience teamsEnterprises using CRM, telephony, and ticketing systems

定价方案

No pricing details, plans, or free-trial information are provided on the official homepage.

替代工具

常见问题

What is Samespace?
Samespace is a full-stack contact center platform that combines AI agents, no-code workflows, analytics, and telephony to deliver multichannel customer experiences by uniting intelligent automation with human expertise.
What core features does Samespace offer?
Key features include AI Agents for complex workflows and system connections, Workflow Studio for no-code journey design, Insights for real-time analytics and monitoring, Enterprise Integration with CRM and telephony systems, Developer Tools with serverless functions and open APIs, Built-in Telephony with local numbers in 100+ countries, and Private Deployment options on-premises or in the cloud.
Who is Samespace designed for?
Samespace targets contact centers, customer experience teams, and enterprises that use CRM, telephony, and ticketing systems.
Can Samespace be deployed on-premises?
Yes. Samespace supports private deployment on-premises or in the Samespace Cloud with full feature parity.
What systems can Samespace integrate with?
Samespace connects with existing systems including CRM, telephony, ticketing, databases, and other enterprise systems, plus open APIs and serverless functions, without custom builds or delays.
Is pricing information available for Samespace?
No pricing details, plans, or free-trial information are clearly published on the official homepage.

Samespace 联系方式与社交媒体

访问官方网站

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工具信息

定价模式Unknown
分类商业工具
二级分类
Contact CenterAI AgentsCustomer ExperienceNo-Code WorkflowsTelephonyEnterprise Integration
语言英语
最后更新2026年7月16日