Social Intents
PaidAI-powered live chat and customer support from Microsoft Teams, Slack, Google Chat, Zoom, and more
工具信息
什么是 Social Intents？
Social Intents is an AI-powered live chat and customer support platform that lets teams respond to website visitors, WhatsApp, SMS, and other channels directly from collaboration tools they already use, such as Microsoft Teams, Slack, Google Chat, Zoom, and Webex. AI chatbots handle most routine inquiries automatically while complex issues are routed to human agents, enabling businesses to deliver live chat and AI chatbot customer service without a separate dashboard.
核心功能
Reply from collaboration tools
Team members respond to website visitors, WhatsApp messages, SMS, and other channels without leaving Microsoft Teams, Slack, Google Chat, Zoom, or Webex.
AI chatbots powered by ChatGPT, Claude, and Gemini
AI chatbots trained on a business website automatically answer approximately 75% of questions and can take AI Actions, while complex issues route to the team.
One-click website training for AI
Train an AI chatbot on an entire website in seconds so it learns products, services, and FAQs instantly.
Unified multi-channel chat support inbox
See all conversations in one place with real-time monitoring, conversation analytics, reports, response times, resolution rates, customer satisfaction, and AI performance metrics.
White-label live chat for agencies
Provide white-label live chat for client sites so agencies can offer branded chat under their own identity.
Unlimited team members with no per-seat pricing
Every plan includes unlimited team members so support can scale without additional seat costs.
Multi-channel customer channels
Connect website chat, WhatsApp, SMS, and Messenger as customer-facing channels into the support workflow.
Fast setup
Create an account, connect tools, add chat to a website, and start chatting in approximately five minutes with a 14-day free trial and no credit card required.
使用场景
- #1
Customer support
Run a help desk and live chat from Teams or Slack so agents answer website and messaging inquiries without switching tools.
- #2
Sales
Engage website visitors and prospects with live chat and AI for sales conversations from collaboration tools.
- #3
Agencies white-label
Offer white-label live chat to clients so agencies can deliver branded chat and support under their own brand.
- #4
AI visibility
Track AI mentions as part of the platform solution set for businesses monitoring AI-related visibility.
定价方案
14-day free trial with no credit card required. Simple transparent pricing tiers include Lite, Starter, Basic, Pro, and Business. Unlimited team members on every plan with no per-seat pricing.
