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Tiledesk

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Open-source, no-code platform for building AI agents and conversational workflows

网站：https://tiledesk.com/
收录时间：2026年7月13日
月访问量：
16.0K
社交与联系：
AI agentsConversational AICustomer supportNo-codeOpen sourceWorkflow automation
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Tiledesk
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工具信息

什么是 Tiledesk？

Tiledesk is an open-source, no-code platform for building and deploying AI agents and conversational applications. It supports customer support, information retrieval, operations, workflow automation, and human-in-the-loop conversations across web, WhatsApp, voice, and other channels.

核心功能

  • No-code conversation design

    Create interactive conversations and automate workflows with visual tools without writing code.

  • Knowledge integration

    Connect knowledge bases, documents, and external data sources so AI agents can use business content to answer questions.

  • Multichannel deployment

    Deploy AI agents across web, WhatsApp, voice, and other supported channels.

  • API and prompt-chain automation

    Configure API endpoints, post data, run LLM prompt chains, invoke services, trigger workflows, and store results.

  • Self-learning knowledge updates

    Analyze message exchanges, extract key information, and update the knowledge base to support ongoing improvement.

  • Appointment scheduling

    Connect calendars, check availability, confirm appointments, send reminders, and update calendars automatically.

  • AI email processing

    Process and interpret content from emails and documents for email-related automation.

  • Human-in-the-loop support

    Combine AI agents with human agents in customer-support and operational workflows.

  • Open-source platform

    Tiledesk describes its platform as open source and provides an Open Source Community resource.

使用场景

  • #1

    Customer support automation

    Automate customer-support conversations and provide support across multiple channels.

  • #2

    Lead qualification and routing

    Build AI-supported workflows for qualifying leads and routing them to the appropriate destination.

  • #3

    Internal support

    Create conversational workflows that support internal company operations.

  • #4

    Information retrieval

    Use connected business knowledge in conversational applications to help retrieve information.

  • #5

    E-commerce assistance

    Create shopping assistants and e-commerce support workflows.

  • #6

    Appointment booking

    Automate appointment collection, availability checks, confirmations, reminders, and calendar updates.

  • #7

    Email automation

    Automate email-related tasks by processing email and document content.

  • #8

    Data and batch processing

    Support data analysis, content generation, email automation, and AI extensions of existing services.

适用人群：Customer-support teamsOperations teamsBusinessesDevelopersOrganizations building AI agentsE-commerce and retail businessesEducational institutionsConsulting and legal services

定价方案

The official source also advertises a free option, but does not provide enough pricing detail to classify the overall pricing model.

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常见问题

What is Tiledesk?
Tiledesk is an open-source, no-code platform for building AI agents, conversational applications, and automated customer-support workflows.
What can Tiledesk be used for?
Tiledesk can be used for customer support automation, lead qualification and routing, internal support, information retrieval, e-commerce assistance, appointment booking, email automation, and data or batch processing.
Does Tiledesk support multiple channels?
Yes. Tiledesk supports deployment across web, WhatsApp, voice, and other channels.
Can Tiledesk connect to business knowledge?
Yes. Tiledesk can connect knowledge bases, documents, and external data sources so AI agents can use business content in conversations.
Does Tiledesk support human agents?
Yes. Tiledesk supports workflows that combine AI agents with human agents.
Does Tiledesk offer a free trial?
The official source advertises a 14-day free trial with no credit card required. It also mentions a free option, but full pricing details are not clearly published in the provided source.
What integrations are listed for Tiledesk?
Listed integrations and connection options include WhatsApp Business, Shopify, Google Calendar, Microsoft Outlook, MCP, APIs, and external data sources.
Is Tiledesk open source?
Yes. Tiledesk describes itself as an open-source platform and provides an Open Source Community resource.

Tiledesk 联系方式与社交媒体

访问官方网站

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工具信息

定价模式Unknown
分类商业工具
二级分类
AI agentsConversational AICustomer supportNo-codeOpen sourceWorkflow automation
语言英语
最后更新2026年7月16日
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