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Yellow.ai

Paid
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Enterprise agentic AI for customer service and employee experience

收录时间:2026年7月13日
月访问量:
288.8K
社交与联系:
Agentic AICustomer ServiceEmployee ExperienceVoice AIConversational AIAI Agents

工具信息

什么是 Yellow.ai?

Yellow.ai is an enterprise agentic AI platform for building and deploying AI agents that automate customer service and employee experience interactions across voice, chat, and email.

核心功能

  • Enterprise-Grade Agentic AI Platform

    Powered by more than 15 large language models to support autonomous customer and employee experiences.

  • AI Agent Builder 2.0

    Creates enterprise-ready AI agents for any channel.

  • Conversational Knowledge Base

    Uses Agentic RAG to provide enterprise intelligence for AI agents.

  • AI Copilot

    Helps teams preview, debug, and optimize AI agent performance.

  • Automated Testing

    Supports testing AI agents before deployment.

  • Analytics

    Provides analytics for analyzing AI agent activity and performance.

  • Omnichannel Support

    Supports voice, chat, and email interactions through multimodal channels.

  • Agent Assist

    Combines human agents with AI assistance.

使用场景

  • #1

    Customer Service

    Automate and personalize customer support interactions.

  • #2

    Employee Experience

    Automate and enrich employee experience workflows.

  • #3

    Voice AI

    Support business interactions through enterprise voice AI.

  • #4

    Industry Solutions

    Use industry-focused solutions for BFSI, healthcare, utilities, retail, and other industries.

适用人群:Enterprise customer service teamsEmployee experience teamsCustomer support operationsBusinesses in BFSI, healthcare, utilities, retail, and other industries

定价方案

The official site presents a Pricing section and directs visitors to book a demo, but prices are not clearly published in the provided source material.

替代工具

常见问题

What is Yellow.ai?
Yellow.ai is an enterprise agentic AI platform for building and deploying AI agents that automate customer service and employee experience interactions.
Which channels does Yellow.ai support?
Yellow.ai supports voice and calls, text and chat, email automation, and omnichannel interactions.
What can Yellow.ai be used for?
Yellow.ai can be used for customer service, employee experience automation, voice AI, and industry solutions for sectors including BFSI, healthcare, utilities, and retail.
Does Yellow.ai provide AI agent testing and analytics?
Yes. Yellow.ai provides automated testing for AI agents and analytics for analyzing agent activity and performance.
Does Yellow.ai integrate with customer service platforms?
Yellow.ai lists integrations with Zendesk, Freshdesk, HubSpot, Genesys, and more than 150 plug-and-play integrations.
How is Yellow.ai priced?
Yellow.ai is presented as a paid platform. The official site includes a Pricing section and directs visitors to book a demo, but prices are not clearly published in the provided source material.

Yellow.ai 联系方式与社交媒体

访问官方网站

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工具信息

定价模式Paid
分类商业工具
二级分类
Agentic AICustomer ServiceEmployee ExperienceVoice AIConversational AIAI Agents
语言英语
最后更新2026年7月16日