Cekura
Not clearly publishedAutomated QA, simulation, and observability platform for Voice AI and Chat AI agents
Tool Information
What is Cekura?
Cekura is an end-to-end testing and observability platform for conversational AI. It lets teams run pre-production simulations across diverse personas and scenarios, then monitor production conversations to evaluate instruction-following, tool calls, voice quality, and continuously improve agents.
Core Features
Pre-production simulations
Run thousands of scenarios and custom scenarios with parallel calling to test agents before launch, including the impact of prompt changes on flows like cancellations and reschedules.
Diverse personalities and personas
Simulate calls with varied user personalities, accents, genders, and behaviors such as professional, angry, impatient, or interruptive to test how agents handle real-world interactions.
Replay real conversations
Replay known trouble-spot conversations to prevent recurring failures.
Voice Evals
Evaluate agents on metrics such as empathy, responsiveness, hallucinations, and compliance checks before going live.
Voice Observability
A complete production monitoring platform that tracks voice-specific quality signals, tunes LLM judges, and alerts on issues automatically.
Voice quality issue detection
Purpose-built signals including gibberish detection, interruption tracking, latency, sentiment, and pitch that run automatically on every call, with stereo recordings and 10+ metrics.
LLM judge optimization
Tune evaluation prompts against real call recordings in Labs; edit, replay, and score until judges match ground truth, with support for auto-improve, prompt eval, and custom code.
Production metrics tracking
Build custom plot layouts for duration trends, sentiment, drop-off, and success rates; filter by agent or date with live refresh.
Real-time alerting
Instant notifications for errors, failures, and performance drops via Slack, email, or webhooks, with custom rules and multi-channel support.
Conversation analytics
Deep dive into conversation patterns, user behavior, and interaction flow to identify bottlenecks and optimize agent performance.
Use Cases
- #1
Pre-launch voice agent testing
Simulate diverse scenarios and personas to validate instruction-following, tool calls, and conversational quality before production.
- #2
Production voice monitoring and alerting
Monitor live calls for quality signals, detect issues, track metrics, and receive real-time alerts on failures or drops.
- #3
Continuous agent improvement
Use intelligent feedback, LLM judge tuning, and analytics from production and simulated conversations to refine prompts and workflows.
- #4
Healthcare and automation agent QA
Support precision onboarding and reliable voice AI employees at scale, as shown in case studies with teams like Twin Health and Lindy.
Pricing Plans
The official source offers Start Free Trial and Request a Demo. No detailed pricing tiers or costs are listed.
Alternatives
Frequently Asked Questions
What is Cekura?
How does Cekura help before launching a voice agent?
What production monitoring capabilities does Cekura provide?
Which platforms does Cekura integrate with?
Is pricing information available for Cekura?
Who is Cekura designed for?
Cekura Contact & Social Media
- CompanyTatva Labs Inc.
- Address710 Lakeway Drive, Suite 200 Sunnyvale, CA 94085
- Support Email
- Support
- Website:
- Twitter
- LinkedIn
- Discord
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