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HeiChat

Freemium
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AI commerce assistant for product discovery and ecommerce support

Website:https://heichat.net/
Added on:Jul 13, 2026
Monthly Visitors:
3.4K
Social & Email:
EcommerceAI customer supportProduct recommendationsShopifyWooCommerceMultilingual AI
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HeiChat
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Tool Information

What is HeiChat?

HeiChat is an AI commerce assistant for Shopify, WooCommerce, and website storefronts. It answers shopper questions, recommends products, supports product discovery, and grounds responses in a store's products, policies, and content.

Core Features

  • AI product and support answers

    Answers questions about shipping, sizing, stock, policies, and product discovery.

  • Product recommendations and discovery

    Helps shoppers compare variants, discover products, and move through the buying journey.

  • Store data grounding

    Syncs products, policies, and knowledge sources so responses align with the store's information.

  • Multilingual support

    Supports more than 70 languages with responses grounded in the store's products, policies, and content.

  • Operational insight

    Shows recurring customer questions, blocked purchase intent, and content gaps that the AI may need.

  • Preview and response refinement

    Lets teams preview responses, refine corrections, and launch after reviewing conversation quality.

  • No-code installation

    Offers a three-step setup without engineering work for supported storefront installation paths.

Use Cases

  • #1

    Ecommerce customer support

    Provide automated answers to questions about products, shipping, sizing, stock, and returns.

  • #2

    Product discovery

    Help shoppers compare variants and find suitable products through conversational guidance.

  • #3

    Multilingual storefront assistance

    Serve international shoppers with responses in more than 70 languages.

  • #4

    Storefront conversion support

    Address purchase hesitation with faster answers and clearer product guidance.

Best for:Ecommerce merchantsShopify store ownersWooCommerce merchantsWebsite storefront operatorsCustomer support and sales teams

Pricing Plans

The official homepage states that free tokens are available and no credit card is required. Plan prices are not provided in the available source snapshot.

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Frequently Asked Questions

What is HeiChat?
HeiChat is an AI commerce assistant that answers shopper questions, recommends products, and supports customer interactions using a store's products, policies, and content.
Which platforms does HeiChat support?
HeiChat supports Shopify, WooCommerce, WordPress, and custom websites. Shopify is presented as the recommended default installation path, while WooCommerce is described as a secondary support path.
How many languages does HeiChat support?
HeiChat supports more than 70 languages with responses grounded in the store's products, policies, and content.
What can HeiChat answer?
HeiChat can answer questions about shipping, sizing, stock, policies, products, and product discovery.
Does HeiChat offer a free plan?
The official homepage lists Free, Pro, Pro Plus, and Pro Max plans. It also states that free tokens are available and no credit card is required. Plan prices are not provided in the available source snapshot.
Does HeiChat require coding to install?
HeiChat offers a three-step setup without engineering work for supported storefront installation paths.

HeiChat Contact & Social Media

Visit Official Website

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Tool Information

Pricing ModelFreemium
CategoryBusiness Tools
Tags
EcommerceAI customer supportProduct recommendationsShopifyWooCommerceMultilingual AI
LanguageEnglish
Last UpdatedJul 16, 2026
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