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Infinitus Systems

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Safety-first healthcare voice AI platform that automates clinical and administrative phone calls to patients, payors, and providers.

Added on:Jul 13, 2026
Monthly Visitors:
10.3K
Social & Email:
Healthcare AIVoice AIAI AgentsBenefit VerificationPrior AuthorizationPatient Adherence

Tool Information

What is Infinitus Systems?

Infinitus Systems is a safety-first healthcare voice AI platform that automates complex clinical and administrative phone calls with voice AI agents and copilots. It helps teams connect patients, payors, and providers at scale while reducing administrative burden, handling communication and coordination from first contact through long-term adherence on one agentic platform across channels.

Core Features

  • Voice AI agents

    End-to-end automation of payor, patient, and provider phone interactions for clinical and administrative communication.

  • AI copilots

    AI-assisted phone calls that increase productivity and reduce downtime for healthcare teams.

  • Benefit verification

    Collects detailed benefits data from medical payors and pharmacy benefit managers beyond electronic benefit verification.

  • Prior authorization

    Captures prior authorization requirements and automatically checks status to demystify the process.

  • Patient welcome call

    Delivers personalized outreach for patients starting treatment to answer questions, set expectations, and improve experience.

  • Medication adherence

    Proactively checks in with patients to confirm they are taking medication as prescribed and escalates side effects or blockers.

  • Directory confirmation

    AI agents call providers to verify information so they can be discovered in online directories.

  • Studio

    No-code AI agent builder that enables healthcare teams to design, test, deploy, and refine AI agents with healthcare-specific guardrails and compliance.

  • Lens

    Evaluates every patient, provider, and payor interaction across channels and both human and AI-led conversations, then surfaces insights to the right people.

  • Safety-first AI architecture

    Designed for high confidence in healthcare voice AI use, with a knowledge graph that supports experienced, context-aware agent behavior and real-time clinical escalations for risk detection.

Use Cases

  • #1

    Patient access and onboarding

    Handle benefit verification, prior authorization follow-up, enrollment, and welcome calls so patients get onto therapy faster.

  • #2

    Affordability support

    Monitor copay card status, flag patients at financial risk, and coordinate outreach so support reaches patients before they abandon therapy.

  • #3

    Medication adherence support

    Stay with patients through the journey with off-hours inquiries, refill coordination, and proactive check-ins to catch dropout early.

  • #4

    Payor communication

    Gather complex healthcare benefits information and manage prior authorization interactions through AI agents.

  • #5

    Provider communication

    Stay connected with providers by collecting and sharing the right information and verifying directory details.

  • #6

    Workforce amplification

    Reduce administrative and clinical burden, improve productivity, and increase capacity without proportional headcount growth.

Best for:Health systemsPayorsPharma and life sciences organizationsSpecialty pharmaciesAI patient services teamsSalesforce users in healthcareHealthcare clinical and administrative teams

Pricing Plans

Website navigation includes a Pricing page and demo/get-in-touch calls to action; no public pricing tiers, amounts, or plan details are clearly published by the official source.

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Frequently Asked Questions

What is Infinitus Systems?
Infinitus Systems is a safety-first healthcare voice AI platform that automates clinical and administrative phone calls to patients, payors, and providers using voice AI agents and copilots.
What can Infinitus AI agents automate?
They support end-to-end automation of payor, patient, and provider interactions, including benefit verification, prior authorization, patient welcome calls, medication adherence check-ins, and directory confirmation.
Does Infinitus offer a no-code builder?
Yes. Studio is the platform’s no-code AI agent builder that lets healthcare teams design, test, deploy, and refine AI agents with healthcare-specific guardrails and compliance.
How does Infinitus handle conversation insights?
Lens evaluates every patient, provider, and payor interaction across channels for both human and AI-led conversations, then surfaces insights to the right people.
Is pricing publicly available for Infinitus?
No public pricing tiers, amounts, or commercial terms are clearly published by the official source; the website includes Pricing and demo or get-in-touch options.
Who is Infinitus designed for?
It is aimed at health systems, payors, pharma and life sciences organizations, specialty pharmacies, AI patient services teams, Salesforce users in healthcare, and clinical and administrative healthcare teams.

Infinitus Systems Contact & Social Media

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Tool Information

Pricing ModelUnknown
CategoryLifestyle
Tags
Healthcare AIVoice AIAI AgentsBenefit VerificationPrior AuthorizationPatient Adherence
LanguageEnglish
Last UpdatedJul 16, 2026