MARA

Freemium

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AI‑powered hotel reputation management that automates review analysis, replies and 5‑star survey collection.

Website:https://www.mara-solutions.com/

Added on:Jul 13, 2026

Monthly Visitors:

29.3K

Social & Email:

AIhotelreputation managementreview analyticssurveyhospitality

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Tool Information

What is MARA?

MARA is a web‑based SaaS platform for hotels and hospitality operators that centralises guest reviews, provides AI‑generated reply drafts, deep analytics and post‑stay survey tools to boost online ratings.

Core Features

Review Inbox
A single inbox that aggregates reviews from every platform, offers AI‑drafted replies in any language and supports multi‑property management.
Review Analytics
Actionable insights and topic tracking across properties, giving quick performance overviews and deep feedback analysis.
AI Review Reply Generator
Creates personalized replies that match the hotel’s brand voice, using smart snippets and multi‑language support.
Surveys
AI‑aided post‑stay surveys that prompt guests to leave Google or TripAdvisor reviews and generate draft review text to increase 5‑star conversions.
Review Widgets
Embeddable widgets that showcase hotel ratings on a website, building trust and encouraging direct bookings.

Use Cases

#1
Boost ratings with 5‑star reviews
Convert positive guest experiences into public 5‑star reviews to improve overall rating and visibility.
#2
Automate review response workflow
Reduce manual effort by auto‑generating reply drafts, with human verification only when needed.
#3
Increase online visibility on Google and TripAdvisor
Gather more reviews on major platforms, which directly influence search rankings and attract more guests.

Best for:HotelsHospitality property managersHotel chainsBoutique hotelsRestaurant owners in the hospitality sector

Pricing Plans

Free trial available without credit card; paid plans are offered but details are not published on the website.

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