Perfect Wiki
FreemiumAI knowledge base for Microsoft Teams that centralizes SOPs, manuals, FAQs and how-to guides with AI answers and source citations
Tool Information
What is Perfect Wiki?
Perfect Wiki is an AI knowledge base built for Microsoft Teams. It gives teams one place to store, manage and update SOPs, manuals, FAQs and how-to guides so anyone can find them quickly or ask AI for plain-language answers with sources, directly inside Microsoft Teams, SharePoint and Copilot.
Core Features
Centralized knowledge base
Store, manage and update SOPs, FAQs, manuals and training docs in one searchable source of truth that survives turnover and growth.
Microsoft Teams tab install
Installs as a channel tab or personal tab in Microsoft Teams with no new app or per-user install required; supports multiple knowledge bases per project, client or team.
SharePoint and OneDrive connection
One-click SharePoint or OneDrive folder picker with nightly sync and indexing of Word, PDF, Excel, PPT, HTML, CSV and ZIP files; only the selected folder is accessed.
AI answers with cited sources
AI reads connected internal documents only and answers in plain language with source citations; powered by Azure OpenAI so data is not used for training; supports 28+ languages.
Multiple ways to ask
Ask by tagging @PerfectWiki in a channel, right-clicking any chat message, using the personal tab, embedding a chat widget in SharePoint, or via Copilot.
Save chat answers to wiki
One-click 'Save to Perfect Wiki' on any chat message turns good answers into permanent knowledge base content so the wiki grows itself.
Unanswered questions visibility
See what the team cannot find to improve knowledge coverage.
Use Cases
- #1
Team knowledge centralization
Move SOPs, manuals and FAQs out of individual heads, scattered SharePoint folders, Excel files and Word docs into one AI-searchable place.
- #2
Reduce repetitive questions
Stop subject-matter experts and specialists from answering the same questions repeatedly by enabling self-service AI answers.
- #3
Onboarding acceleration
Make process knowledge, file structure and onboarding materials available so new team members do not rely on meetings or the loudest person in the channel.
- #4
Contact center agent support
Let agents query internal documents only for consistent answers without searching Word files manually or using web sources.
- #5
Legal and specialized knowledge access
Provide a central place for employment, IP and process questions before escalating to attorneys or specialists.
Pricing Plans
14-day free trial with no credit card required. Pay only for the editors; everyone else reads free. Includes 30-min onboarding call and setup in under 10 minutes.
Alternatives
Frequently Asked Questions
What is Perfect Wiki?
How does Perfect Wiki integrate with Microsoft Teams?
Where does the AI get its answers from?
How does pricing work?
Can Perfect Wiki grow its own knowledge base?
Perfect Wiki Contact & Social Media
- Website:
- Twitter
- YouTube
- LinkedIn
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