Richpanel
PaidAI-powered helpdesk that resolves customer issues and cuts support workload in half
Tool Information
What is Richpanel?
Richpanel is an AI-powered helpdesk and customer service platform built for consumer brands. It provides a complete helpdesk with AI agents that resolve customer issues rather than only reply, automate Tier-1 support, consolidate multi-brand channels, and reduce support costs.
Core Features
AI Agents
CX Manager AI plus Tier 1 agents that resolve customer issues, sell, retain customers, and automate support workloads.
Helpdesk
Unified inbox with multi-channel support, SLAs, reporting, and multi-brand management.
Multi-brand operations
Consolidate support across multiple brands from a single platform.
Migration support
Switch from Gorgias or Zendesk with data migration and staff training, going live in under 14 days or about 2 weeks.
Performance guarantee
50% automation of support workload in 30 days and at least 30% lower bill versus competitors with AI add-ons, or money back.
Use Cases
- #1
Support workload reduction
Automate and fully resolve customer tickets to cut support volume and costs within 30 days.
- #2
Multi-brand customer service
Run consolidated customer support across a portfolio of consumer brands.
- #3
Helpdesk migration
Replace Gorgias or Zendesk with assisted data migration and training.
Pricing Plans
Plans and packs offered with Double-Savings Offer guaranteeing at least 30% lower bill than AI add-ons on competitors and 50% automation in 30 days, or money back. No free tier details provided on the homepage.
Alternatives
Frequently Asked Questions
What is Richpanel?
What does the performance guarantee include?
Can I migrate from Gorgias or Zendesk?
Who is Richpanel built for?
Does Richpanel support multi-brand operations?
Richpanel Contact & Social Media
- Address1885 Caba Dr, San Jose, CA, 95125, US
- Support
- Website:
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