Serif
FreemiumAI email assistant that runs your inbox like an employee
Tool Information
What is Serif?
Serif is an AI email assistant that runs a user's inbox like an employee by answering customers, collecting documents, sending quotes, chasing unpaid invoices, drafting replies, and automating end-to-end email processes within Gmail and Outlook. You train it like a real hire so it learns from past emails and handles workflows with review or autopilot options.
Core Features
Inbox connection and reply drafting
Connects to email in one click, learns from past sent emails, and starts drafting replies for review and approval within the existing inbox.
Autopilot for trusted scenarios
Allows handing off low-risk email scenarios to run automatically while keeping higher-risk items for human approval.
End-to-end document collection
Reads contracts, creates document checklists, reaches out to the right parties, and follows up until the required packet is complete.
Actions in connected tools
Takes real actions in external tools such as automatically issuing refunds that meet set criteria or uploading PDFs to Drive.
Process and playbook automation
Runs defined playbooks on every new lead or process step, collects required information, chases missing items, and completes intake.
System lookups and multilingual replies
Looks up answers in connected systems and drafts common replies in each customer's own language.
Gmail and Outlook support with security
Works with Gmail and Outlook, offers fully guided setup, and is SOC 2 compliant with enterprise-grade security.
Broad integrations
Supports 3,000+ integrations for taking actions and looking up information in other tools.
Use Cases
- #1
Customer support and shared inboxes
Handles billing, refunds, bugs, how-to questions, and common support emails by drafting answers in the customer's language around the clock.
- #2
Document collection and deal closing
Manages contracts, signatures, lender/title threads, and inspection documents by chasing missing items and keeping files moving to close.
- #3
Quote requests and pricing
Processes custom quote requests with sizes and options by pricing from rates and replying quickly.
- #4
Invoice and accounting management
Pulls vendor invoices and statements from clutter, flags what is due, and helps chase unpaid invoices.
- #5
Reception, bookings, and personal inbox
Answers bookings, changes, and availability in multiple languages, and drafts personal replies in the user's own voice while surfacing only threads that need attention.
- #6
Partnerships and lead intake
Sorts brand requests, creator pitches, and new leads, runs intake processes, and surfaces high-value items for negotiation or next steps.
Pricing Plans
Homepage offers Get Started for Free and an option to request a demo. Full pricing tiers and paid plan details are not specified on the provided source page.
Alternatives
Frequently Asked Questions
What is Serif?
Does Serif work with Gmail and Outlook?
How does Serif draft replies?
Can Serif collect documents and chase invoices?
What integrations does Serif support?
What is Serif’s pricing model?
Serif Contact & Social Media
- Support Email
- Support
- Website:
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