UChat
UnknownNo-code AI agents and workflows for sales, support, and customer engagement
Tool Information
What is UChat?
UChat is a no-code AI agent platform for building customer engagement, sales, support, lead qualification, CRM, and ticket automation workflows across supported messaging channels.
Core Features
AI agents
Create AI agents for sales, customer support, lead qualification, frequently asked questions, cart recovery, and personalized promotions without coding.
Visual flow builder
Build chat logic, buttons, ticket triggers, and automated workflows with a drag-and-drop visual builder.
Omnichannel messaging
Deploy agents and workflows across WhatsApp, Instagram, TikTok, Facebook Messenger, SMS, websites, and other supported channels.
Live chat transfer
Transfer complex customer queries from AI agents to human agents while retaining conversation context.
CRM boards
Manage sales pipelines with drag-and-drop boards, contact segmentation, automated stage actions, live-chat access, and team collaboration controls.
Ticket management
Create, assign, filter, and automate support tickets with role-based access, customizable views, multiple layouts, real-time synchronization, and live-chat integration.
Mobile app
Monitor conversations and update tickets from a mobile app.
Analytics
Track response times, conversion rates, and customer sentiment to evaluate and optimize campaigns.
Use Cases
- #1
Customer support automation
Automate support responses, frequently asked questions, ticket creation, assignment, escalation, and transfers to live agents.
- #2
Lead qualification and nurturing
Use AI agents to qualify leads, identify high-value prospects, and create personalized follow-ups.
- #3
Sales automation
Answer product questions, recommend and upsell products, recover abandoned carts, and automate sales workflows.
- #4
Social media engagement
Automate replies to Instagram comments, direct messages, and Facebook Stories.
- #5
Pipeline and ticket operations
Track sales opportunities and customer issues through visual CRM and Kanban-style ticket boards.
Pricing Plans
The official source mentions a free trial with full Pro access and no credit card required, but does not provide enough pricing detail to classify the pricing model.
Alternatives
Frequently Asked Questions
What is UChat?
Does UChat require coding?
Which channels does UChat support?
Can UChat transfer conversations to human agents?
Does UChat include CRM features?
Does UChat provide ticket management?
Which integrations are listed for UChat?
Does UChat offer a free trial?
What is UChat's pricing model?
UChat Contact & Social Media
- CompanySmart Link Pty Ltd
- Support
- Website:
- Facebook
- Instagram
- YouTube
- LinkedIn
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