AIHelp
UnknownIn-app customer support and operations platform with AI chatbot, messaging, help center, and multi-channel tools for mobile apps and games.
Información de la herramienta
¿Qué es AIHelp?
AIHelp is an integrated in-app customer support and AI chatbot platform that enables mobile apps and games to deliver personalized user support, messaging, automation, and operations features to improve engagement, ratings, retention, and revenue.
Características principales
In-App Messaging
Delivers personalized, targeted messages to users while they are active in a mobile app in a non-intrusive way, including reminders, push notifications, or behavior guidance to improve experience, engagement, and retention.
Help Center
Professional help center for managing in-app activities, announcements, news, in-game strategies, guides, and campaigns to increase engagement rates for operations teams.
Smart Auto-Check Form
Customizable and intelligent form that automatically checks user issues and provides instant feedback without requiring human support team steps, powered by cloud-based backend processing.
AI Chat Bot
Built-in chatbots that provide immediate responses to users and can seamlessly transition to human team support, using machine learning and analytics from agent feedback and support rates.
Live Chat
Live channel for VIP customers with smart view and operations to increase care, rankings, retention, revenue, and customer loyalty.
Push Notification
Sends real-time information and pop-up messages to users even when they are away from the app.
Alert
Seamlessly integrated in-app system that instantly alerts representatives with full reports when issues occur in server, payment, account, or similar areas.
AIHelp Dashboard
Collaborative agent workflows including task assignment, follow-up, and FAQs for simple and efficient support operations.
AIHelp Insight
Includes translation and AI assistant capabilities for support insights.
Multi Channel Integration
Multi-channel engagement and integration across desktop and mobile platforms.
Machine Learning
Machine learning capabilities that automate user requests into cloud-based analytics for better understanding of requests and continuous learning from feedback.
Casos de uso
- #1
Mobile User Support
Provide personalized, quick resolutions and configurable workflows via SDK messaging, AI chat bots, in-app operations, push notifications, and smart auto-forms for mobile apps and games to improve rankings and retention.
- #2
Web Customer Support
Enable friendly live chat conversations on websites, initially powered by bots, to engage desktop users and drive product or service inquiries.
- #3
Integrated Support and Operations
Deliver in-app or web support, information, and conversations seamlessly to extend functionality, customize experiences, and meet business needs for higher engagement.
- #4
VIP Customer Engagement
Open live chat channels for VIP users to show care and improve rankings, retention, revenue, and loyalty.
Planes de precios
Free trial available via Get Free Trial option. Dedicated pricing page exists but no plan details, tiers, or costs are provided in the source snapshots.
Alternativas
Preguntas frecuentes
What is AIHelp?
What are the main features of AIHelp?
Who is AIHelp designed for?
Does AIHelp offer a free trial?
What platforms does AIHelp support?
How does the AI Chat Bot work?
AIHelp Contacto y redes sociales
- Empresa北京爱帮智汇科技有限公司
- Soporte
- Sitio web:
- Twitter
- Facebook
- LinkedIn
Reseñas
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