Canny
FreemiumAI-powered customer feedback platform that captures, analyzes, and prioritizes feedback to help teams build revenue-driving product features.
Información de la herramienta
¿Qué es Canny?
Canny is an AI-powered customer feedback platform that captures feedback from customers and communication tools, analyzes it by segments and revenue impact, prioritizes features, manages public or private roadmaps, and announces updates via changelogs to close the feedback loop.
Características principales
Feedback Collection
Capture insights from customers and teammates in one organized place with automatic user identification, board privacy options, vote on behalf, internal comments, pinned comments, brand customizations, and Markdown formatting.
Analyze Feedback
Sort and filter feedback using user segmentation, tags and categories, segment voters, and sorting by MRR impact to inform product decisions.
Prioritize and Roadmap
Score and rank features by priority, create public or private roadmaps, send status updates via email, and set date estimates for features.
Changelog
Announce product updates with an embeddable widget, scheduled releases, Markdown formatting with inline images, and labels for filtering by product areas.
Canny Autopilot
AI capability that connects tools like Gong, Intercom, and Slack to automatically capture and identify feature requests and feedback insights from conversations.
Casos de uso
- #1
Feature Request Management
Collect, organize, and act on customer feature requests in a structured feedback loop.
- #2
Idea Management
Gather and manage product ideas from users and teams.
- #3
Internal Feedback
Capture and discuss feedback from internal teammates privately.
- #4
Product Management
Make roadmap decisions backed by customer demand and revenue impact.
- #5
Public Roadmap
Share public roadmaps to communicate what the team is working on.
- #6
Bug Tracking
Track bugs reported through customer and internal feedback channels.
- #7
Sales and Revenue Alignment
Help sales quantify feature gaps, log prospect requests, and prioritize work that closes deals and drives revenue.
- #8
Customer Success
Spot expansion opportunities and prevent churn by analyzing customer feedback signals.
Planes de precios
Get started free with no credit card required.
Alternativas
Preguntas frecuentes
What is Canny?
What are the main features of Canny?
Is Canny free to use?
Which tools does Canny integrate with?
Who is Canny designed for?
How does Canny help with product roadmaps?
Canny Contacto y redes sociales
- Correo electrónico de soporte
- Sitio web:
- Twitter
- Instagram
- YouTube
- LinkedIn
- Discord
Reseñas
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