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Chatling

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AI customer support across web and messaging channels

Sitio web:https://chatling.ai/
Añadido en:13 jul 2026
Visitantes mensuales:
60.0K
AI customer supportCustomer serviceLive chatLead generationLead qualificationOmnichannel support
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Chatling
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Información de la herramienta

¿Qué es Chatling?

Chatling is an AI customer service platform that deploys support agents across websites, WhatsApp, Instagram, Telegram, and Messenger. It helps answer repetitive questions, qualify leads, and hand conversations to human agents when needed.

Características principales

  • AI customer support agents

    Answer customer questions and resolve repetitive support requests with AI-powered responses.

  • Human handoff

    Transfer conversations to a support team with the full conversation context when the AI cannot resolve an issue.

  • Omnichannel support

    Deploy an AI agent across a website, WhatsApp, Instagram, Telegram, and Messenger from one unified inbox.

  • Lead capture and qualification

    Capture leads, answer product questions, and qualify prospects through automated conversations.

  • Knowledge base synchronization

    Sync website content, documentation, help center content, and other data sources to provide up-to-date answers.

  • Multilingual support

    Understand and respond to customers in more than 80 languages, with the feature section stating support for over 85 languages.

  • Live chat

    Let teams chat directly with customers, collaborate, and resolve issues from one place.

  • Reports and analytics

    Track support performance, identify trends, and review customer questions.

  • Customer satisfaction measurement

    Send a CSAT survey after each chat to measure customer satisfaction.

  • Conversation summaries

    Generate an AI summary when a chat is handed off so the support team can review the conversation context quickly.

  • AI model selection

    Switch between AI models to balance accuracy, speed, and cost.

Casos de uso

  • #1

    Automated customer support

    Answer repetitive customer questions and reduce the support workload.

  • #2

    After-hours support

    Provide customer assistance outside the support team's working hours.

  • #3

    Lead generation

    Capture and qualify prospects through automated conversations.

  • #4

    Multilingual customer service

    Support customers across multiple languages through automated conversations.

Lo mejor para:Customer support teamsBusinesses with website or messaging-channel supportSales and lead-generation teamsSolo foundersGlobal brands

Planes de precios

A free plan is available, and no credit card is required to get started. Further pricing details are not clearly published in the provided source facts.

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Preguntas frecuentes

What is Chatling?
Chatling is an AI customer service platform for providing automated support across websites, WhatsApp, Instagram, Telegram, and Messenger.
Which channels does Chatling support?
Chatling supports websites, WhatsApp, Instagram, Telegram, and Messenger.
Can Chatling hand conversations to human agents?
Yes. Conversations can be transferred to a support team with the conversation context when the AI cannot resolve an issue.
Can Chatling capture and qualify leads?
Yes. Chatling can capture leads, answer product questions, and qualify prospects through automated conversations.
Does Chatling support multiple languages?
Yes. The provided facts state that Chatling can understand and respond in more than 80 languages, with the feature section stating support for over 85 languages.
Does Chatling offer a free plan?
Yes. A free plan is available, and no credit card is required to get started. Further pricing details are not provided in the available source facts.

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Información de la herramienta

Modelo de preciosFree
CategoríaChatbots y LLM
Etiquetas
AI customer supportCustomer serviceLive chatLead generationLead qualificationOmnichannel support
Idiomaingles
Última actualización16 jul 2026
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