DialLink
UnknownCloud business phone system with AI voice agents for small businesses
Información de la herramienta
¿Qué es DialLink?
DialLink is a unified business phone and communication platform that combines call management, messaging (including SMS and WhatsApp), and AI voice agents so small businesses and startups can handle inbound and outbound calls, automate interactions, and keep customer conversations organized.
Características principales
Call Management
Make and receive business calls from anywhere on any device, with options for inbound and outbound call handling and routing.
Flexible Number Options
Free U.S. number with every plan, local or toll-free numbers in 100+ countries, and number porting for existing numbers.
Business Messaging
Unified SMS and WhatsApp messaging so teams can respond to customers on preferred channels in one place.
Unified Conversation Thread
Single thread per contact combining inbound, outbound, and missed calls, voicemails, SMS, and WhatsApp.
AI Call Intelligence
AI-generated call summaries, automatic topic/intent tagging, call and voicemail transcripts, contact suggestions, and action-item detection from conversations.
AI Voice Agents (AiVA)
AI voice agents with knowledge bases and integrations to automate routine calls and customer interactions.
Desk Phone Support
Support for desk phones as part of the business phone system.
Number Porting
Ability to port existing business numbers into the DialLink platform.
WhatsApp for Business
WhatsApp messaging integrated into the business communication platform.
Casos de uso
- #1
Small Business Communications
Simplify customer communication and scale without adding headcount using a unified phone and messaging system.
- #2
Startup Phone System
Manage calls, messages, and voicemails without an enterprise budget or dedicated IT support.
- #3
Support Teams
Handle high call volumes, automate routine inquiries, and improve first-call resolution.
- #4
Sales Outreach
Streamline sales outreach and accelerate lead qualification with smarter outbound calls.
- #5
Recruiting
Optimize candidate communication, speed up hiring, and reduce repetitive manual work.
- #6
Contact Center
Deliver service while managing large volumes of inquiries across multiple channels.
- #7
Inbound Calls
Ensure inbound calls are answered promptly and routed to the right person or department.
- #8
Outbound Calls
Reach more prospects and optimize outbound calls for higher connect rates.
- #9
Remote Work
Make and receive calls and messages from anywhere with a remote-friendly phone system.
- #10
Industry-Specific Communication
Support legal, real estate, education, construction, franchises, professional services, insurance, auto dealership, financial services, and government communication needs such as client intake, lead capture, claims handling, and public hotlines.
Planes de precios
Site offers Try for free and See pricing. Free U.S. number is included with every plan. Specific plan prices and paid tiers are not clearly published in the official source snapshots.
Alternativas
Preguntas frecuentes
What is DialLink?
Does DialLink include a free phone number?
What messaging channels does DialLink support?
What are AI Voice Agents (AiVA) in DialLink?
Can I use DialLink for remote work?
Who is DialLink designed for?
How does DialLink organize conversations?
Is pricing publicly listed?
DialLink Contacto y redes sociales
- EmpresaDialLink Corp.
- Dirección1688 Meridian Ave, Suite 700, Miami Beach, Florida, 33139, US
- Correo electrónico de soporte
- Soporte
- Sitio web:
- Twitter
- Facebook
- Instagram
- YouTube
- LinkedIn
Reseñas
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