Tekst
PaidEnterprise AI platform for agentic process automation and process intelligence
Información de la herramienta
¿Qué es Tekst?
Tekst is an enterprise AI platform that uses custom AI models to interpret incoming emails, tickets, and chats, build process intelligence from unstructured communication, and enable AI agents to automate operational workflows across CRM and ERP systems without requiring system overhauls.
Características principales
Agentic Process Automation
AI agents automate operational workflows across systems, keeping systems synchronized, reducing manual effort, and improving over time while teams continue working as usual.
Process Intelligence
Maps how decisions and workflows truly flow across the organization by turning unstructured communication into real process intelligence so AI can execute with accuracy and control.
Custom AI Email, Ticket, and Chat Interpretation
Custom AI model interprets every incoming email, ticket, and chat to understand context and intent.
Intelligent Document Processing
Automates invoice processing, shipment tracking, and order reconciliation across multi-country supply chains; extracts key metadata and validates against POs or reference numbers.
Shared Inbox Management
AI auto-tags and assigns every incoming email based on topic, urgency, and language, supporting shared inbox automation including Outlook.
Context Graph and Process Mapping
Builds an AI map of how processes actually run, including exceptions, so automation can proceed with visibility and confidence.
Casos de uso
- #1
Quote to Cash
Works with Salesforce, SAP, and ServiceNow to validate data, trigger workflows, extract PO data from attachments, and keep systems in sync across the quote-to-cash process.
- #2
Email to Case
Helps logistics teams process delivery inquiries, shipment exceptions, and urgent escalations at scale by converting emails into cases.
- #3
Accounts Payable
Reads invoice emails and attachments, extracts key metadata, and checks for matching PO or reference numbers.
- #4
Order Intake
Automates online, in-store, and wholesale order processing across multiple sales channels.
- #5
Dispute, Claims and Credit Handling
Captures invoice disputes and credit requests with the related order and invoice already attached.
- #6
Shared Inbox Management
Manages shared inboxes with AI-driven labeling, routing, and assignment for operational support workflows.
- #7
Inventory Management
Optimizes regional inventory levels by predicting demand across online, in-store, and wholesale channels and syncing stock across marketplaces.
Planes de precios
Volume-based pricing that allows scaling at the customer's own pace; details available via the pricing page and book-a-call or book-a-demo options.
Alternativas
Preguntas frecuentes
What is Tekst?
How does Tekst turn unstructured communication into actionable workflows?
What integrations does Tekst support?
Who is Tekst designed for?
Does Tekst require changes to existing systems?
What is Tekst’s pricing approach?
Tekst Contacto y redes sociales
- Teléfono
- Soporte
- Sitio web:
- Twitter
- Facebook
- Instagram
- LinkedIn
Reseñas
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