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Teloz

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AI-powered cloud contact center and unified communications platform for US teams with phone, SMS, omnichannel channels, and AI receptionist.

Sitio web:https://www.teloz.com/
Añadido en:13 jul 2026
Visitantes mensuales:
65.1K
Redes sociales y correo electrónico:
AI contact centercloud phone systemAI receptionistunified communicationsbusiness SMSomnichannel
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Teloz
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Información de la herramienta

¿Qué es Teloz?

Teloz is an AI-powered cloud contact center and unified communications platform that unifies carrier-grade calling, business SMS, video, omnichannel messaging, AI receptionist, agent assist, and real-time analytics in one dashboard without hardware. It is built for US teams to handle inbound calls with NLP routing so issues can be fixed during the call.

Características principales

  • Cloud Phone System

    Carrier-grade HD voice calling for US and Canada, business SMS/MMS with 10DLC handled, video meetings, browser webphone, shared lines, call queues, multi-level auto attendant, and drag-and-drop call-flow designer with no hardware required.

  • AI Receptionist

    Natural language processing-based virtual receptionist that answers every inbound call in parallel, qualifies callers, books appointments, updates CRM, transcribes and summarizes calls, provides multilingual greetings, and warm-transfers with full context 24/7 in brand voice.

  • Auto Attendant & Virtual Receptionist

    Always-on reception with custom text-to-speech or uploaded greetings, dial-by-name and extension directory, time-of-day and holiday routing, language detection, fallback to voicemail or queues, and editable schedules including snow-day overrides.

  • Omnichannel Contact Center

    Skills-based ACD, queues, supervisor dashboards, and one unified inbox for voice, SMS, web chat, WhatsApp, and social channels.

  • Business SMS

    Two-way text messaging with media (MMS), group threads, templates, automations, and 10DLC/TCR registration handled on every Teloz number.

  • AI Agent Assist

    Live whisper prompts, inline chat nudges, per-call sentiment scoring, and searchable transcripts to coach agents in real time during calls.

  • Real-time Analytics

    Live supervisor dashboards showing call volume and wait times by queue/skill/location, agent status and wrap time, customer sentiment across voice and chat, and QoS telemetry (jitter, latency, packet loss) per call, with exportable custom reports.

  • 100+ Integrations

    Native CRM and messaging integrations with click-to-call, screen pops, automatic activity logging, open API, and webhooks for tools including Salesforce, HubSpot, Zoho, Pipedrive, and Zendesk.

Casos de uso

  • #1

    Medical practice reception

    Route emergency vs appointment, billing, and nurse calls with custom greetings, bilingual options, after-hours handling, and callback requests while reducing missed leads.

  • #2

    Law firm call handling

    Record quality notices, route new matters vs existing clients, and direct callers to reception with professional auto-attendant menus.

  • #3

    Retail store support

    Announce hours, route to store hours info, online orders, or team members, and apply holiday and blackout-day schedules automatically.

  • #4

    US support and contact center operations

    Handle inbound calls with AI routing and NLP, provide omnichannel inbox, real-time supervisor visibility, and CRM-synced logging so issues are fixed during the call.

Lo mejor para:US small and mid-size business teamsSupport teamsContact center agents and supervisorsOffice managersPractice administratorsOperations directorsHR managersMedical practicesLaw firmsRetail teams

Planes de precios

Free trial available with no credit card required for setup. Site references plans and a Pricing page, but no specific plan names, prices, or freemium details are clearly published by the official source.

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Preguntas frecuentes

What is Teloz?
Teloz is an AI-powered cloud contact center and unified communications platform for US teams that unifies carrier-grade calling, business SMS, video, omnichannel messaging, AI receptionist, agent assist, and real-time analytics in one dashboard without hardware.
Does Teloz require hardware?
No. Teloz runs entirely in the cloud with a browser webphone and one app covering HD voice, business SMS, video meetings, and messaging—no hardware or IT backlog required.
What does the AI Receptionist do?
It answers every inbound call in parallel using natural language processing, qualifies callers, books appointments, updates CRM, transcribes and summarizes calls, offers multilingual greetings, and warm-transfers with full context 24/7 in your brand voice.
Is a free trial available?
Yes. A free trial is available with no credit card required for setup. Specific plan names and prices are not clearly published by the official source.
Which integrations does Teloz support?
Teloz offers 100+ native integrations including Salesforce, HubSpot, Zoho, Pipedrive, Zendesk, Microsoft Teams, WhatsApp, plus open API and webhooks for click-to-call, screen pops, and automatic activity logging.
Who is Teloz built for?
It is designed for US small and mid-size business teams, support teams, contact center agents and supervisors, office managers, practice administrators, operations directors, HR managers, medical practices, law firms, and retail teams.

Teloz Contacto y redes sociales

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Información de la herramienta

Modelo de preciosUnknown
CategoríaHerramientas empresariales
Etiquetas
AI contact centercloud phone systemAI receptionistunified communicationsbusiness SMSomnichannel
Idiomaingles
Última actualización16 jul 2026
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