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Brevo

Freemium
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All-in-one customer engagement platform for multichannel marketing, CRM, sales automation, transactional messaging, and AI-powered tools.

Site Internet :https://brevo.com/
Ajouté :13 juil. 2026
Visiteurs mensuels :
5.9M
Réseaux sociaux et e-mail :
email marketingSMS marketingWhatsApp marketingCRMsales automationmarketing automation
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Informations sur l’outil

Qu'est-ce que Brevo ?

Brevo is a unified customer engagement platform that helps businesses run email, SMS, WhatsApp, and push campaigns, manage sales pipelines and conversations, automate journeys, send transactional messages, unify customer data, and build loyalty through integrated marketing, CRM, and AI tools.

Fonctionnalités principales

  • Email marketing

    Craft personalized campaigns that captivate audiences and sell products using templates, segmentation, and automation.

  • SMS marketing

    Send targeted messages straight to customers' mobile devices.

  • WhatsApp marketing

    Reach audiences on the world's most popular messaging app with campaigns and transactional messages.

  • Transactional messaging

    Send real-time email, SMS, and WhatsApp messages triggered via SMTP relay and API with high deliverability.

  • Automation

    Build automated multichannel customer journeys and automate repetitive sales pipeline tasks with no-code tools.

  • Sales pipelines

    Customize pipelines, track deals at every stage, and accelerate revenue with sales automation.

  • Live chat and chatbot

    Guide customers in real time on websites and automate replies to frequent questions via chatbot.

  • Universal inbox

    Manage conversations from email, WhatsApp, live chat, or social channels in one place.

  • Push notifications

    Send web and mobile push notifications to ignite interest and drive conversions.

  • Brevo Data Platform

    Unify customer data from multiple sources, apply identity resolution, scoring, and create dashboards for smarter marketing.

  • Aura AI agents

    AI agents for marketing (campaign creation, segmentation, send-time optimization), sales assistance, data analysis, and conversation support.

  • Customer loyalty and wallet

    Run integrated rewards programs and connect with customers via mobile wallets.

Cas d'utilisation

  • #1

    Small business marketing and automation

    Entrepreneurs and small businesses run campaigns, automate marketing, manage contacts, and launch polished emails with drag-and-drop editors and ready templates.

  • #2

    Ecommerce and retail growth

    Recover abandoned carts, personalize product recommendations, boost loyalty, and drive repeat visits through multichannel campaigns.

  • #3

    Mid-market and enterprise customer engagement

    Scale with custom solutions, tailored onboarding, full data control, enterprise-grade security, and advanced data platforms.

  • #4

    Developer integrations and transactional messaging

    Build, extend, and integrate via open API, SDKs, code recipes, SMTP relay, webhooks, and CMS plugins for real-time messaging.

  • #5

    Sales pipeline and conversation management

    Track deals, automate sales tasks, use shared inboxes, live chat, phone, and AI assistants to accelerate revenue.

Idéal pour :Entrepreneurs and small businessesMid-market and enterprise companiesEcommerce and retail businessesDevelopers

Plans tarifaires

Free account available with no credit card required; users can sign up free and try the platform. Paid options exist for scaling and additional features.

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Foire aux questions

What is Brevo?
Brevo is an all-in-one customer engagement platform for multichannel marketing, CRM, sales automation, transactional messaging, and AI-powered tools. It unifies email, SMS, WhatsApp, push campaigns, sales pipelines, customer conversations, automation, and data management in one place.
Is Brevo free to use?
Yes. A free account is available with no credit card required. Users can sign up free and try the platform. Paid options exist for scaling and additional features.
What marketing channels does Brevo support?
Brevo supports email marketing, SMS marketing, WhatsApp marketing, web and mobile push notifications, live chat, chatbot, and transactional messaging across email, SMS, and WhatsApp.
Who is Brevo designed for?
Brevo is built for entrepreneurs and small businesses, mid-market and enterprise companies, ecommerce and retail businesses, and developers who need multichannel campaigns, CRM, automation, and integrations.
Does Brevo include AI features?
Yes. Aura AI agents help with marketing (campaign creation, segmentation, send-time optimization), sales assistance, data analysis, and conversation support.
What integrations does Brevo offer?
Brevo connects with 150+ digital tools including Shopify, WordPress, Stripe, Zapier, and major CMS tools via SMTP, webhooks, or plugins, plus open API, SDKs, and SMTP relay.

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Informations sur l’outil

Modèle tarifaireFreemium
CatégorieMarketing
Tags
email marketingSMS marketingWhatsApp marketingCRMsales automationmarketing automation
LangueAnglais
Dernière mise à jour16 juil. 2026
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