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Condens

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A centralized platform for storing, analyzing, sharing, and scaling customer research insights with AI assistance.

Site Internet :https://condens.io/
Ajouté :13 juil. 2026
Visiteurs mensuels :
57.9K
Customer researchUser researchResearch repositoryResearch analysisTranscriptionCollaboration

Informations sur l’outil

Qu'est-ce que Condens ?

Condens is a customer research platform that creates a single source of truth for user research. It helps teams securely organize customer data, analyze raw research, create evidence-backed findings, collaborate on insights, and make research accessible across the organization.

Fonctionnalités principales

  • AI-driven analysis

    Identify patterns, connect data, and create reports and visuals from raw research data with AI assistance.

  • Multilingual transcription

    Import recordings, notes, and user feedback for multilingual transcription with AI-powered bookmarks, speaker recognition, and automated captions.

  • Searchable research repository

    Store notes, recordings, feedback, and insights in one organized, searchable location with access controls.

  • Whiteboards and findings sharing

    Create evidence-backed reports and whiteboards to present findings and share research highlights.

  • Real-time collaboration

    Invite teams and stakeholders to participate in research activities and collaborate on projects.

  • Self-serve insights access

    Give teams and stakeholders access to customer insights while protecting participant privacy.

  • Enterprise security and compliance

    Security and compliance features include SSO, 2FA, daily backups, encrypted transmissions, SOC 2 certification, GDPR compliance, and HIPAA compliance.

Cas d'utilisation

  • #1

    Research analysis acceleration

    Transform raw research data into findings by using AI-assisted analysis, tagging insights, and identifying patterns across studies.

  • #2

    Centralized customer knowledge

    Organize customer data in one repository to reduce research silos and support search, discovery, and cross-project analysis.

  • #3

    Stakeholder engagement

    Share customer insights with teams and stakeholders through collaboration features, self-serve access, and existing communication tools.

  • #4

    Enterprise research scaling

    Support organization-wide customer understanding with consistent research workflows, collaboration, and enterprise security features.

  • #5

    Product management

    Help product managers use customer research insights to support customer-focused decisions.

Idéal pour :User researchersProduct managersEnterprise teamsStakeholder teams

Alternatives

Foire aux questions

What is Condens?
Condens is a customer research platform for storing, analyzing, sharing, and scaling customer insights in a centralized, searchable repository.
Does Condens offer AI-powered research analysis?
Yes. Condens provides AI-driven analysis to help identify patterns, connect data, and create reports and visuals from raw research data.
Can Condens transcribe research recordings?
Yes. Condens supports multilingual transcription for recordings, notes, and user feedback, with features such as speaker recognition, AI-powered bookmarks, and automated captions.
Which tools does Condens integrate with?
The provided facts identify Slack and Microsoft Teams as supported integrations for sharing insights and connecting research workflows.
Does Condens offer a free trial?
Yes. Condens offers a 15-day free trial.
What security and compliance features does Condens provide?
The provided facts list SSO, 2FA, daily backups, encrypted transmissions, SOC 2 certification, GDPR compliance, and HIPAA compliance.

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Informations sur l’outil

Modèle tarifaireUnknown
CatégorieOutils professionnels
Tags
Customer researchUser researchResearch repositoryResearch analysisTranscriptionCollaboration
LangueAnglais
Dernière mise à jour16 juil. 2026