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Crisp

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AI-powered omnichannel customer support for every business

Site Internet :https://crisp.chat/en
Ajouté :13 juil. 2026
Visiteurs mensuels :
1.3M
Réseaux sociaux et e-mail :
Customer supportAI customer supportOmnichannel messagingShared inboxKnowledge baseCRM
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Informations sur l’outil

Qu'est-ce que Crisp ?

Crisp is an AI-powered customer support platform for managing customer communication across multiple channels. It combines AI agents and workflows, a collaborative shared inbox, a chat widget, knowledge base, CRM, automations, and support analytics.

Fonctionnalités principales

  • AI agents and workflows

    Build no-code AI agents by training them on website content, PDFs, and knowledge base articles. Create, test, deploy, and measure workflows.

  • Omnichannel shared inbox

    Centralize inbound conversations from multiple messaging channels in one collaborative inbox.

  • Website chat widget

    Add a chat widget to a website or web application to support users in real time.

  • Knowledge base

    Create and manage help articles and a branded help center so customers can search for answers.

  • Support CRM

    Organize lead and customer data alongside previous interactions in a built-in CRM.

  • Automations

    Create internal no-code workflows to help teams respond faster and reduce manual work.

  • AI assistance

    Use smart replies, conversation summaries, writing tools, and a support copilot trained on business content.

  • Support analytics

    Track day-by-day metrics related to customer support performance.

Cas d'utilisation

  • #1

    Customer support

    Manage customer conversations across channels and provide AI-assisted support.

  • #2

    Inbound sales

    Automate parts of the sales pipeline with chatbots and AI workflows.

  • #3

    Marketing engagement

    Retarget customers with marketing emails and in-app messages.

  • #4

    Self-service support

    Publish a branded knowledge base that helps customers find answers independently.

Idéal pour :Customer support teamsMarketing teamsSales teamsBusinesses of all sizes

Plans tarifaires

The official page advertises a 14-day free trial with all Crisp features and no credit card required. It also mentions that some features are included in the Crisp Plus plan, but the available information does not clearly establish the overall pricing model.

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Foire aux questions

What is Crisp?
Crisp is an AI-powered customer support platform for managing multichannel customer communication, support workflows, knowledge sharing, CRM data, and support analytics.
What AI features does Crisp offer?
Crisp offers AI agents and workflows, smart replies, conversation summaries, writing tools, and a support copilot trained on business content.
Does Crisp include a shared inbox?
Yes. Crisp centralizes inbound conversations from multiple messaging channels in one collaborative inbox.
Can Crisp be used for self-service support?
Yes. Crisp provides tools for creating and managing help articles and publishing a branded knowledge base.
Does Crisp offer a free trial?
The official page advertises a 14-day free trial with all Crisp features and no credit card required.
Which platforms does Crisp support?
The available product information lists websites, web applications, iOS apps, Android apps, and React apps.

Crisp Contacts et réseaux sociaux

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Informations sur l’outil

Modèle tarifaireUnknown
CatégorieOutils professionnels
Tags
Customer supportAI customer supportOmnichannel messagingShared inboxKnowledge baseCRM
LangueAnglais
Dernière mise à jour18 juil. 2026
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