Hamming
UnknownThe trust platform for voice and chat AI agents
Informations sur l’outil
Qu'est-ce que Hamming ?
Hamming is an enterprise platform for testing, monitoring, and red-teaming voice and chat AI agents before and after launch. It serves as a complete voice and chat agent QA platform that auto-generates test scenarios, replays production calls, evaluates performance with 50+ metrics, supports load testing, red-teaming, and production monitoring so teams can ship reliable agents.
Fonctionnalités principales
Auto-generated tests and scoring
Automatically generates test cases from the agent prompt and evaluates performance without manual setup or rules.
One-click production to test conversion
Converts any live conversation into a replayable test case that includes caller audio, ASR text, and expected intent.
Red-teaming suite
Runs a curated set of safety tests derived from patterns across many production deployments without requiring custom prompts.
DTMF and IVR emulation
Simulates IVR trees, sends DTMF tones, and verifies that the agent can navigate legacy systems without human assistance.
Detailed PDF reports
Produces rich PDF test reports suitable for QA signoff, compliance reviews, or sharing with stakeholders.
High-concurrency load testing
Supports enterprise load tests of 50K+ concurrent test calls across inbound, outbound, and WebRTC scenarios.
50+ built-in metrics
Evaluates latency, hallucinations, sentiment, compliance, and custom evaluators.
CI/CD and REST API integration
Integrates with CI/CD pipelines and provides REST API access for automated testing workflows.
Production monitoring
Monitors live voice and chat agents after launch to catch regressions and quality issues.
Latency and quality benchmarking
Benchmarks agent latency and quality so teams can measure improvements and catch performance swings from prompt changes.
Cas d'utilisation
- #1
Clinical Trials
Improves participant engagement and call analytics for clinical-trial voice agents.
- #2
Customer Support
Tests and monitors voice agents handling customer support interactions.
- #3
Healthcare AI
Supports reliability and compliance testing for healthcare-focused voice agents.
- #4
High Volume Recruiting
Enables large-scale testing of recruiting voice agents.
- #5
AI Receptionists
Validates AI receptionist agents for appointment handling and call routing.
- #6
Appointment Scheduling
Tests agents that schedule appointments and confirm bookings.
- #7
Drive-thrus
Evaluates voice agents used in drive-thru ordering scenarios.
- #8
Phone Follow-Ups
Monitors and tests automated phone follow-up agents.
- #9
Personal Assistant
Assesses personal-assistant style voice agents for reliability.
Plans tarifaires
No pricing model, plans, or cost details are stated on the official homepage snapshot.
Alternatives
Foire aux questions
What is Hamming?
How does Hamming generate tests?
What metrics does Hamming evaluate?
Does Hamming support load testing?
Can Hamming red-team voice agents?
What platforms and tools does Hamming integrate with?
Is pricing information available for Hamming?
Hamming Contacts et réseaux sociaux
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