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Omnichat

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AI-native agentic customer experience platform and social CRM for omnichannel messaging, automation, and customer journeys across WhatsApp, Instagram, Facebook, LINE, WeChat, and more.

Site Internet :https://www.omnichat.ai/
Ajouté :13 juil. 2026
Visiteurs mensuels :
564.9K
Réseaux sociaux et e-mail :
AI CRMOmnichannel MessagingSocial CRMConversational AIAgentic AIWhatsApp Business
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Omnichat
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Informations sur l’outil

Qu'est-ce que Omnichat ?

Omnichat is an AI-powered omnichannel social CRM and conversational AI platform that unifies customer interactions across messaging channels, builds automated journeys with agentic AI, and supports sales, marketing, and customer support without coding.

Fonctionnalités principales

  • Omni AI Message Flow

    Generative campaign builder that turns a simple campaign goal into complete automated conversational flows, engaging copy, and visuals for marketing automations.

  • Autonomous AI Agents

    AI agents for shopping, sales, and customer support that enable automated customer journeys and lead escalation.

  • Centralised Omnichannel AI Workspace

    Unifies messages across WhatsApp Business API, Instagram, Facebook Messenger, LINE, WeChat, and website live chat into one AI-enhanced platform.

  • BYOA Extensibility

    Bring Your Own Agent extensibility for custom agentic workflows.

  • End-to-End Customer Journey Orchestration

    Autonomously orchestrates customer journeys from strategic planning and campaign sequencing to real-time performance analysis with a built-in creative studio.

  • Sales Conversion and Lead Capture with AI

    Captures high-intent leads, predicts customer needs, delivers hyper-personalised offers, and provides real-time sales attribution across channels.

Cas d'utilisation

  • #1

    Marketing Automation

    Build high-converting chat campaigns and automated marketing journeys in seconds using agentic AI for social channels.

  • #2

    Customer Support

    Automate social conversations and provide omnichannel customer support with AI agents and centralised messaging.

  • #3

    Sales Conversion and Lead Generation

    Bridge online and offline sales, capture leads instantly, and track salesperson performance with AI-driven personalisation and attribution.

  • #4

    OMO Sales

    Support online-merge-offline sales conversion on an omnichannel commerce platform.

Idéal pour :Brands and enterprisesSales teamsMarketing teamsCustomer support teamsE-commerce and retail businesses

Plans tarifaires

Homepage provides options to book a demo and start a trial; no specific pricing plans, tiers, or costs are detailed.

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Foire aux questions

What is Omnichat?
Omnichat is an AI-native agentic customer experience platform and social CRM for omnichannel messaging, automation, and customer journeys across WhatsApp, Instagram, Facebook, LINE, WeChat, and more.
Which messaging channels does Omnichat support?
It supports WhatsApp Business Platform (API), Facebook Messenger, Instagram, LINE, TikTok, WeChat, and website live chat.
What AI capabilities does Omnichat offer?
Key capabilities include Omni AI Message Flow for generative campaign building, autonomous AI agents for shopping, sales and support, BYOA extensibility, and end-to-end customer journey orchestration.
Who is Omnichat designed for?
It is designed for brands and enterprises, sales teams, marketing teams, customer support teams, and e-commerce and retail businesses.
How much does Omnichat cost?
Specific pricing plans, tiers, or costs are not clearly published by the official source. The homepage offers options to book a demo and start a trial.
What integrations does Omnichat provide?
Integrations include Salesforce, Emarsys, HubSpot, and Meta Ads Platform.

Omnichat Contacts et réseaux sociaux

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Informations sur l’outil

Modèle tarifaireUnknown
CatégorieChatbots et LLM
Tags
AI CRMOmnichannel MessagingSocial CRMConversational AIAgentic AIWhatsApp Business
LangueAnglais
Dernière mise à jour16 juil. 2026
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