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Parloa

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AI agent management platform for contact centers that designs, deploys, and scales generative AI agents for customer conversations.

Site Internet :https://www.parloa.com/
Ajouté :13 juil. 2026
Visiteurs mensuels :
113.0K
Réseaux sociaux et e-mail :
AI agentscontact center automationgenerative AIcustomer servicemultilingual supportenterprise AI
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Parloa
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Informations sur l’outil

Qu'est-ce que Parloa ?

Parloa is an AI agent management platform that enables contact centers to create personal generative AI agents handling high-volume customer conversations in any language. It helps reduce wait times, automate support, and build long-term customer loyalty by orchestrating the full AI agent lifecycle from design through optimization.

Fonctionnalités principales

  • AI Agent Lifecycle Management

    Orchestrates the full AI agent lifecycle covering design, test, scale, and optimize to reach value faster with confidence.

  • Multilingual High-Volume Conversation Handling

    AI agents instantly manage millions of conversations in any language, eliminating wait times and transforming customer experiences.

  • Unlimited Scalability

    Scales seamlessly to handle unlimited conversations while ensuring consistent performance as the business grows.

  • Security, Privacy and Compliance Certifications

    Supports enterprise standards including ISO 27001:2022, ISO 17442:2020, SOC 2 Type 1, SOC 2 Type 2, PCI DSS, HIPAA, and DORA.

  • Industry Solutions Platform

    Platform overview covering design, test, scale, optimize, secure, and integrations for contact center automation.

Cas d'utilisation

  • #1

    Financial services

    Handle ID checks, card issues, and claims securely and at scale.

  • #2

    Utilities

    Automate high-volume outages and billing questions without wait times.

  • #3

    eCommerce and retail

    Manage orders, returns, and product questions quickly and effortlessly.

  • #4

    Healthcare

    Streamline appointment bookings, prescription refills, and patient support.

  • #5

    Media and entertainment

    Keep fans engaged across multiple support channels.

  • #6

    Information technology

    Resolve tickets, reset passwords, and support users 24/7.

Idéal pour :Contact centersCustomer service teamsFinancial services organizationsUtilities providerseCommerce and retail businessesHealthcare organizationsMedia and entertainment companiesInformation technology support teams

Plans tarifaires

No pricing details, plans, or costs are stated on the official homepage; book a demo and contact sales options are offered.

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Foire aux questions

What is Parloa?
Parloa is an AI agent management platform for contact centers that designs, deploys, and scales generative AI agents for customer conversations. It helps create personal AI agents that handle high-volume interactions in any language to reduce wait times, automate support, and build lasting loyalty.
What features does Parloa offer?
Parloa provides AI agent lifecycle management covering design, test, scale, and optimize; multilingual high-volume conversation handling; unlimited scalability; security, privacy, and compliance certifications including ISO 27001:2022, SOC 2, PCI DSS, HIPAA, and DORA; and an industry solutions platform for contact center automation.
Which industries can use Parloa?
Parloa supports financial services for secure ID checks and claims, utilities for outage and billing automation, eCommerce and retail for orders and returns, healthcare for appointments and patient support, media and entertainment for multi-channel fan engagement, and information technology for ticket resolution and password resets.
Is Parloa secure and compliant?
Yes. Parloa supports enterprise standards including ISO 27001:2022, ISO 17442:2020, SOC 2 Type 1, SOC 2 Type 2, PCI DSS, HIPAA, and DORA.
How much does Parloa cost?
No pricing details, plans, or costs are stated on the official homepage. Options to book a demo and contact sales are offered.
Who is Parloa designed for?
Parloa is designed for contact centers, customer service teams, and organizations in financial services, utilities, eCommerce and retail, healthcare, media and entertainment, and information technology support.

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Informations sur l’outil

Modèle tarifaireUnknown
CatégorieOutils professionnels
Tags
AI agentscontact center automationgenerative AIcustomer servicemultilingual supportenterprise AI
LangueAnglais
Dernière mise à jour16 juil. 2026
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