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Retell AI

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AI voice agent platform for building, deploying, and monitoring production-ready agents that automate phone calls at scale.

Ajouté :13 juil. 2026
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756.8K
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AI Voice AgentsConversational AIPhone Call AutomationLLM Voice PlatformVoice AICustomer Service Automation

Informations sur l’outil

Qu'est-ce que Retell AI ?

Retell AI is an LLM-based, humanlike, voice-first conversational AI platform that lets teams build, test, deploy, and monitor production-ready AI voice agents for automating phone calls and related customer interactions without losing quality.

Fonctionnalités principales

  • AI Quality Assurance

    Automatically monitors voice agents across audio quality, language accuracy, and operational performance to detect failures faster, debug issues, and improve reliability at scale for production voice operations.

  • Call Transfer

    Supports transferring calls as part of building AI voice agent workflows.

  • Book Appointments

    Enables AI agents to book appointments during voice interactions.

  • Knowledge Base

    Provides knowledge base support for AI voice agents, including streaming RAG for knowledge with auto sync capability.

  • Navigate IVR

    Allows AI agents to navigate interactive voice response systems.

  • Batch Call

    Supports batch calling for deploying AI voice agents at scale.

  • Branded Call ID and Verified Phone Numbers

    Offers branded call ID and verified phone numbers for telephony deployment.

  • Post Call Analysis

    Provides post-call analysis as part of monitoring AI voice agent performance.

  • Lowest Latency and Ultra Realistic Voice

    Delivers low-latency, ultra-realistic human-like voice with natural turn-taking for conversational AI agents.

  • Highly Configurable Agentic Framework

    Offers a highly configurable agentic framework with real-time function calling using preset functions.

  • Omni-channel Communication

    Supports true omni-channel communication including voice call, chat, SMS, and API.

  • Enterprise-Grade Security and Reliability

    Includes compliance and security features along with SSO for enterprise use.

Cas d'utilisation

  • #1

    Lead Qualification

    Automates lead qualification through AI voice agents for sales and support teams.

  • #2

    AI Customer Service

    Powers AI-driven customer service and support call automation at scale.

  • #3

    AI Receptionists

    Deploys AI receptionists to handle inbound calls and related tasks.

  • #4

    AI Dispatch Service

    Supports AI dispatch service use cases for operational call handling.

  • #5

    Industry-Specific Call Automation

    Automates calls for industries including healthcare, financial services, insurance, logistics, home services, retail and consumer, travel and hospitality, and debt collection.

Idéal pour :Large support and sales teamsBusinesses seeking production-scale voice operationsDevelopers building AI voice agentsOrganizations in healthcare, financial services, insurance, logistics, home services, retail, travel and hospitality, and debt collection

Plans tarifaires

Offers Try For Free and Start Free Trial options; Pricing page, Contact Sales, For Business, and enterprise-plan options are available.

Alternatives

Foire aux questions

What is Retell AI?
Retell AI is an LLM-based, humanlike, voice-first conversational AI platform that lets teams build, test, deploy, and monitor production-ready AI voice agents for automating phone calls and related customer interactions without losing quality.
What can Retell AI voice agents do?
They support call transfer, booking appointments, knowledge base access with streaming RAG and auto sync, navigating IVR systems, batch calling, branded call ID and verified phone numbers, post-call analysis, and AI quality assurance monitoring.
Which industries can use Retell AI?
It supports call automation for healthcare, financial services, insurance, logistics, home services, retail and consumer, travel and hospitality, and debt collection, along with use cases like lead qualification, AI customer service, AI receptionists, and AI dispatch service.
Does Retell AI offer free options?
Yes, it offers Try For Free and Start Free Trial options, with pricing, Contact Sales, For Business, and enterprise-plan options available.
What platforms and integrations does Retell AI support?
It works across Web, API, Telephony, and Phone, with true omni-channel communication including voice call, chat, SMS, and API. Integrations include Make, Twilio, Vonage, Go High Level, n8n, and Hubspot.
Is Retell AI suitable for enterprise use?
Yes, it includes enterprise-grade security and reliability features such as compliance and security options along with SSO.

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Informations sur l’outil

Modèle tarifaireFreemium
CatégorieAudio
Tags
AI Voice AgentsConversational AIPhone Call AutomationLLM Voice PlatformVoice AICustomer Service Automation
LangueAnglais
Dernière mise à jour16 juil. 2026