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Richpanel

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AI-powered helpdesk that resolves customer issues and cuts support workload in half

Site Internet :https://www.richpanel.com/
Ajouté :13 juil. 2026
Visiteurs mensuels :
364.6K
Réseaux sociaux et e-mail :
AI helpdeskcustomer service platformAI agentsmulti-brand supporte-commerce supportTier-1 automation
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Informations sur l’outil

Qu'est-ce que Richpanel ?

Richpanel is an AI-powered helpdesk and customer service platform built for consumer brands. It provides a complete helpdesk with AI agents that resolve customer issues rather than only reply, automate Tier-1 support, consolidate multi-brand channels, and reduce support costs.

Fonctionnalités principales

  • AI Agents

    CX Manager AI plus Tier 1 agents that resolve customer issues, sell, retain customers, and automate support workloads.

  • Helpdesk

    Unified inbox with multi-channel support, SLAs, reporting, and multi-brand management.

  • Multi-brand operations

    Consolidate support across multiple brands from a single platform.

  • Migration support

    Switch from Gorgias or Zendesk with data migration and staff training, going live in under 14 days or about 2 weeks.

  • Performance guarantee

    50% automation of support workload in 30 days and at least 30% lower bill versus competitors with AI add-ons, or money back.

Cas d'utilisation

  • #1

    Support workload reduction

    Automate and fully resolve customer tickets to cut support volume and costs within 30 days.

  • #2

    Multi-brand customer service

    Run consolidated customer support across a portfolio of consumer brands.

  • #3

    Helpdesk migration

    Replace Gorgias or Zendesk with assisted data migration and training.

Idéal pour :Consumer brandsE-commerce brandsMulti-brand consumer companies

Plans tarifaires

Plans and packs offered with Double-Savings Offer guaranteeing at least 30% lower bill than AI add-ons on competitors and 50% automation in 30 days, or money back. No free tier details provided on the homepage.

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Foire aux questions

What is Richpanel?
Richpanel is an AI-powered helpdesk and customer service platform for consumer brands. It combines a complete helpdesk with AI agents that resolve customer issues, automate Tier-1 support, and help cut support workload.
What does the performance guarantee include?
Richpanel offers a Double-Savings Offer that guarantees 50% automation of support workload in 30 days and at least 30% lower bill versus competitors with AI add-ons, or money back.
Can I migrate from Gorgias or Zendesk?
Yes. Richpanel provides data migration and staff training support so teams can switch and go live in under 14 days or about 2 weeks.
Who is Richpanel built for?
Richpanel is built for consumer brands, e-commerce brands, and multi-brand consumer companies that want to consolidate support and reduce costs.
Does Richpanel support multi-brand operations?
Yes. It lets teams consolidate customer support across multiple brands from a single platform with a unified inbox, channels, SLAs, and reporting.

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Informations sur l’outil

Modèle tarifairePaid
CatégorieOutils professionnels
Tags
AI helpdeskcustomer service platformAI agentsmulti-brand supporte-commerce supportTier-1 automation
LangueAnglais
Dernière mise à jour16 juil. 2026
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