Ringly.io
PaidAI phone support agent for Shopify brands that resolves customer calls on orders, returns, products, and policies 24/7
Informations sur l’outil
Qu'est-ce que Ringly.io ?
Ringly.io provides an AI agent named Seth that answers inbound customer phone calls for Shopify brands 24/7. It pulls order and catalog context from Shopify, performs live actions such as order lookups and returns, escalates unresolved or high-stakes calls to the human team, and tracks resolution rates along with attributed Shopify orders.
Fonctionnalités principales
AI phone agent (Seth)
AI agent that answers customer support calls 24/7, identifies callers, loads order history and prior call context from Shopify, and resolves common inquiries.
Live call actions
Performs real-time actions during calls including looking up orders, requesting returns, searching product catalog, checking stock, verifying callers, creating tickets, sending emails, and transferring to the team.
65% resolution guarantee
Guarantees a 65% AI call resolution rate within 90 days or refunds all subscription fees.
Shopify connection and quick setup
Connects to Shopify to sync product catalog, website pages, order status, inventory, customers, and returns; go live in under an hour by connecting Shopify, choosing escalation, running test calls, and forwarding an existing or new number.
Call review and fine-tuning
Replay any call, fine-tune answers and rules based on real call data, and track resolution percentage, attributed revenue, cost per call, and deflection.
Human escalation control
AI follows user-set rules; high-stakes or unresolvable calls are escalated to the support team while helpdesk and workflows remain unchanged.
Founder-led support
Founders personally help review calls and refine the AI agent when needed.
Cas d'utilisation
- #1
WISMO and order status calls
Automatically handle where-is-my-order inquiries by identifying the caller, pulling order history, and providing status updates live on the call.
- #2
Returns processing
Request and manage returns during the phone call while the customer is still on the line.
- #3
Product, inventory, and policy questions
Answer product details, check stock, and handle policy-related inquiries using synced catalog and business rules.
- #4
Attributed revenue tracking
Track Shopify orders attributed to AI-handled calls and measure revenue impact of phone support.
- #5
Peak-volume call deflection
Deflect repetitive support calls so human teams can focus on higher-value work during busy periods.
Plans tarifaires
Grow plan: $349/mo for lower call volume, includes 1,000 mins/mo (~500 calls) then $0.29/min overages; handles product, order, and return calls and transfers the rest. Pro plan (most popular): $799/mo for higher volume, includes 2,500 mins/mo (~1,250 calls) then $0.19/min overages, setup assistance, fine-tuning, and 65% resolution guarantee. Enterprise plan available. Try for free. Cancel anytime.
Alternatives
Foire aux questions
What is Ringly.io?
How does Ringly connect to Shopify?
What is the 65% resolution guarantee?
How long does setup take?
What happens with calls the AI cannot resolve?
What pricing options are available?
Ringly.io Contacts et réseaux sociaux
- SociétéRingly
- AdresseRotterdam, NL
- E-mail d'assistance
- Assistance
- Site Internet :
- Twitter
- Instagram
- LinkedIn
Avis
Partagez votre expérience avec cet outil...