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Smith.ai

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AI and human receptionists. One intelligent workforce for your front office.

Site Internet :https://smith.ai/
Ajouté :13 juil. 2026
Visiteurs mensuels :
115.7K
Réseaux sociaux et e-mail :
AI receptionistvirtual receptionistcall answeringlead intakelead qualificationappointment scheduling
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Informations sur l’outil

Qu'est-ce que Smith.ai ?

Smith.ai is a 24/7 AI and live human receptionist service that provides an intelligent front-office workforce of AI receptionists and live North America-based human agents. It answers, qualifies, and converts calls around the clock while logging data into CRMs, calendars, and business systems for call answering, lead intake, qualification, scheduling, and seamless integrations.

Fonctionnalités principales

  • AI Receptionist

    AI-powered receptionist that performs complex, sensitive, and conditional intake, custom qualification workflows, smart FAQ handling, data lookup, and intelligent call routing.

  • Live Agent Network

    500+ North American live agents available 24/7 for conversations needing a human touch, with seamless escalation so no call hits a dead end.

  • CRM Integrations

    Pushes call summaries, recordings, and contact information into CRM and case-management software including Salesforce, HubSpot, ActiveCampaign, Clio, and more.

  • Zapier and Make Integrations

    Connects via Zapier or Make so calls can trigger custom workflows such as adding contacts to spreadsheets or starting email nurture campaigns with tailored AI prompts.

  • Conflict Checks for Law Firms

    Securely checks for conflicts in law-firm CRMs, qualifies new leads, and schedules consultations on the first call.

  • Transfer Notifications in Slack and Teams

    Sends transfer request notifications to Slack or Microsoft Teams channels instead of relying only on phone transfers.

  • Automations and Call Logging

    Triggers workflows into CRM, calendar, and ticketing systems when a call ends; every call is recorded, transcribed, and summarized.

  • 100% Live Virtual Receptionist Plans

    Optional plans with dedicated North America-based human agents providing true 24/7 coverage, complex scheduling, detailed note-taking, and the same CRM integrations as AI plans.

Cas d'utilisation

  • #1

    24/7 Call Answering and Lead Capture

    Answer every call so businesses capture and convert leads that would otherwise call a competitor or leave no voicemail.

  • #2

    Lead Intake and Qualification

    Perform industry-specific intake and custom qualification so only qualified leads reach the team.

  • #3

    Law Firm Front Office and Conflict Checks

    Handle legal intake, run conflict checks in law-firm CRMs, qualify leads, and book consultations.

  • #4

    Appointment Scheduling and System Logging

    Schedule appointments and automatically log calls, appointments, and payments into calendars, CRMs, and related systems.

  • #5

    Industry-Specific AI Front Office

    Support front-office needs for law firms, IT and MSPs, marketing agencies, and home service businesses with custom prompts and workflows.

Idéal pour :Small businessesLaw firmsIT and managed service providers (MSPs)Marketing agenciesHome service businessesGrowing firms and established enterprises

Plans tarifaires

Commercial AI Receptionist and virtual receptionist plans with live agents; 30-day money-back guarantee stated. Specific plan prices and tiers are not listed on the provided pages.

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Foire aux questions

What is Smith.ai?
Smith.ai is a 24/7 AI and live human receptionist service that provides an intelligent front-office workforce of AI receptionists and live North America-based human agents to answer, qualify, and convert calls while logging data into CRMs, calendars, and business systems.
Does Smith.ai offer live human agents?
Yes. Smith.ai includes a network of 500+ North American live agents available 24/7 for conversations needing a human touch, with seamless escalation so no call hits a dead end. Optional 100% live virtual receptionist plans are also available.
What CRM and software integrations does Smith.ai support?
Smith.ai integrates with platforms including Salesforce, HubSpot, ActiveCampaign, Clio, Zapier, Make, Slack, Microsoft Teams, Housecall Pro, Filevine, Lawmatics, Capsule CRM, calendars, CRMs, and case-management software. It can push call summaries, recordings, and contact information, and trigger custom workflows.
Can Smith.ai help law firms with conflict checks?
Yes. The AI Receptionist can securely check for conflicts in law-firm CRMs, qualify new leads, and schedule consultations on the first call.
How does pricing work for Smith.ai?
Smith.ai offers paid commercial AI Receptionist and virtual receptionist plans with live agents, and states a 30-day money-back guarantee. Specific plan prices and tiers are not clearly published on the official pages provided.
Who is Smith.ai designed for?
Smith.ai is designed for small businesses, law firms, IT and managed service providers (MSPs), marketing agencies, home service businesses, and growing firms and established enterprises that need 24/7 call answering, lead intake, qualification, and scheduling.

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Informations sur l’outil

Modèle tarifairePaid
CatégorieOutils professionnels
Tags
AI receptionistvirtual receptionistcall answeringlead intakelead qualificationappointment scheduling
LangueAnglais
Dernière mise à jour16 juil. 2026
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