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Unbabel

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Enterprise Language Operations platform that combines AI machine translation, quality estimation, and optional human review for multilingual customer service and content.

Site Internet :https://unbabel.com/
Ajouté :13 juil. 2026
Visiteurs mensuels :
144.2K
Réseaux sociaux et e-mail :
Language OperationsAI Machine TranslationLangOpsMultilingual Customer ServiceContent LocalizationTranslation Management
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Unbabel
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Informations sur l’outil

Qu'est-ce que Unbabel ?

Unbabel is an all-in-one Language Operations (LangOps) platform that delivers AI-powered machine translation with optional human community review, quality estimation, workflow control, and integrations. It enables organizations to scale multilingual customer service and content while managing cost, speed, and quality.

Fonctionnalités principales

  • AI Quality Estimation

    Automatically predicts the quality of every translation to decide whether it meets the required standard or needs optional human review, with tools to check any translation and compare MT models.

  • Optimized Machine Translation

    Uses multiple MT models and AI-powered engines, with Entity Technology to identify salient text, anonymize privacy-sensitive content, and align translations with brand voice.

  • Human Community Review

    Routes lower-scoring translations to a global community of editors for review and refinement to improve quality and accuracy.

  • Pipeline Builder and Custom Workflows

    Lets users set parameters for speed, quality, and cost, then deploy, manage, and view translation workflows by market, content type, or language pair.

  • Translation Visibility and Analytics

    Provides complete visibility into translation usage, quality, and billing, with tools to filter, sort, and drill down for deeper analytics.

  • Multi-format and Scale Translation

    Supports ad-hoc and large-scale translation requests across common file formats including csv, docx, json, pptx, srt, strings, and more.

  • Native Integrations and API

    Connects Unbabel to existing CRM, CMS, or marketing automation systems via native integrations or API so teams can work in their current tools.

Cas d'utilisation

  • #1

    Multilingual Customer Service

    Enable customer service agents to handle global customers by translating conversations and workflows in real time, even when agents speak only one language.

  • #2

    Multilingual Content Localization

    Translate and localize website, marketing, and other content for global audiences while controlling quality, speed, and cost.

  • #3

    BPO and Technology Partner Support

    Support business process outsourcers and technology vendors that need scalable multilingual translation capabilities.

  • #4

    Industry-specific Global Expansion

    Apply LangOps workflows for industries such as gaming, retail, tech, and travel to expand into new markets.

Idéal pour :EnterprisesCustomer service teamsGlobal brandsBPOsTechnology vendorsContent and localization teams

Plans tarifaires

Official pages promote demos and speaking with an expert; no public pricing tiers, free plan, or self-serve pricing details are listed.

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Foire aux questions

What is Unbabel?
Unbabel is an enterprise Language Operations platform that combines AI machine translation, quality estimation, and optional human review to help businesses scale multilingual customer service and content.
How does Unbabel handle translation quality?
AI Quality Estimation automatically predicts the quality of every translation and routes lower-scoring ones to a global community of editors for optional human review and refinement.
What platforms and integrations does Unbabel support?
Unbabel is available via Web, API, Customer portal, and Editor interface, with native integrations for systems such as Salesforce, Zendesk, and Intercom, plus broader CRM, CMS, and marketing automation connections.
Is Unbabel pricing publicly listed?
No public pricing tiers, free plan, or self-serve pricing details are listed on official pages. Access is oriented around demos and speaking with an expert.
What file formats can Unbabel translate?
Unbabel supports ad-hoc and large-scale translation requests across common formats including csv, docx, json, pptx, srt, strings, and more.

Unbabel Contacts et réseaux sociaux

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Informations sur l’outil

Modèle tarifaireUnknown
CatégorieÉducation
Tags
Language OperationsAI Machine TranslationLangOpsMultilingual Customer ServiceContent LocalizationTranslation Management
LangueAnglais
Dernière mise à jour16 juil. 2026
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