PolyAI
UnknownEnterprise voice agents for complex customer conversations
ツール情報
PolyAIとは何ですか?
PolyAI is an enterprise platform for building, deploying, adapting, and governing voice-based dialog agents for customer engagement. Its agents are designed to handle complex customer service conversations in multiple languages.
コア機能
Agentic Dialog Platform
Build, run, adapt, and iterate dialog agents in real time at enterprise scale.
Poly Agent Builder and ADK
Create agents with Poly Agent Builder for non-technical teams or use the ADK for developer-led development.
Full-stack dialog agents
Use enterprise customer engagement agents powered by PolyAI's Raven model, trained on more than 1 billion enterprise conversations.
Compliance and governance guardrails
Apply governance controls for compliance, brand, and customer experience. The official source identifies SOC 2, HIPAA, GDPR, and PCI DSS as standard.
Conversation analysis
Ask questions about customer interactions in plain language with PolyAI's Analyst Agents.
Multilingual conversations
Support branded customer conversations across multiple languages.
使用例
- #1
Account management
Handle customer account management conversations.
- #2
Authentication
Support customer authentication conversations.
- #3
Call routing
Route customer calls to the appropriate destination or workflow.
- #4
Billing and payments
Handle billing and payment-related customer conversations.
- #5
Booking and reservations
Manage booking and reservation conversations.
- #6
Frequently asked questions
Answer customer FAQ requests through dialog agents.
- #7
Order management
Support order-related customer service conversations.
- #8
Troubleshooting
Handle troubleshooting conversations for customer issues.
料金プラン
Pricing is not clearly published by the official source.
代替案
よくある質問
What is PolyAI?
Who is PolyAI designed for?
What customer service use cases does PolyAI support?
Can PolyAI support multilingual customer conversations?
Does PolyAI provide conversation analysis?
What governance and compliance controls does PolyAI identify?
How can teams build PolyAI agents?
Does PolyAI publish pricing?
PolyAI 連絡先とソーシャルメディア
- サポート
- ウェブサイト:
- Facebook
- YouTube
- LinkedIn
レビュー
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