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Runnr.ai

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AI virtual concierge platform that automates guest communication, upsells, and multi-channel inbox management for hotels and other accommodations.

ウェブサイト:https://runnr.ai/
追加日:2026年7月13日
月間訪問者数:
24.3K
AI virtual conciergeHospitality automationGuest communicationHotel messagingAutomated upsellsUnified inbox

ツール情報

Runnr.aiとは何ですか?

Runnr.ai is an AI virtual concierge platform that automates and enhances guest communication for hospitality accommodations. It handles repetitive questions, proactive messaging, automated upsells, and unified multi-channel inboxes via AI, helping free up teams for real hospitality while supporting workflows through property management system connections.

コア機能

  • AI Virtual Concierge

    AI agent that answers guest questions and handles communication, including multilingual replies so staff can type in one language while guests receive responses in theirs.

  • Unified Inbox

    Brings WhatsApp, SMS, Booking.com, Airbnb, Expedia, phone, email, and webchat messages together in one place.

  • Automated Upsell

    Automatically and personally offers items such as breakfast, late checkout, or champagne at the right time.

  • Proactive Messaging

    Informs guests before they ask questions, reaching them via WhatsApp or SMS with high open and engagement rates.

  • Multilingual Chat

    Guests receive replies in their own language while staff respond in theirs.

  • PMS Integration and Real-Time Data Sync

    Automates communication and workflows through real-time syncing with property management systems and related tools.

  • Online Check-in

    Allows guests to pay outstanding balances during online check-in in a process described as fast, easy, and secure.

  • Real-Time Insights

    Shows open requests, satisfaction scores, time saved, and revenue generated.

  • Simple Setup

    Enables getting started in about 45 minutes by uploading files to train the system or scraping public information about the property.

使用例

  • #1

    Hotel guest communication automation

    Automates a large share of hotel guest communication via WhatsApp and the Booking.com inbox, including messaging, digital check-in support, and upsells.

  • #2

    Holiday park guest support

    Answers questions instantly, reduces front-desk workload, and improves guest satisfaction for holiday parks.

  • #3

    Campsite practical inquiries

    Automatically answers practical questions such as power, facilities, tokens, and local tips via WhatsApp for campings.

  • #4

    Aparthotel digital guest experience

    Supports a seamless digital guest experience, especially for longer stays.

  • #5

    Hostel high-volume messaging

    Automates guest messaging for hostels with high volume and variety while aiming to preserve brand feel.

以下に最適:HotelsHoliday parksCampingsHostelsAparthotelsAccommodation providers

料金プラン

A Pricing page is linked on the official site; no plans, tiers, or prices are stated in the provided official source snapshots.

代替案

よくある質問

What is Runnr.ai?
Runnr.ai is an AI virtual concierge platform that automates guest communication, upsells, and multi-channel inbox management for hotels and other accommodations.
What does the AI virtual concierge do?
It answers guest questions and handles communication, including multilingual replies so staff can type in one language while guests receive responses in theirs.
Which messaging channels are supported in the unified inbox?
WhatsApp, SMS, Booking.com, Airbnb, Expedia, phone, email, and webchat messages are brought together in one place.
How does automated upselling work?
It automatically and personally offers items such as breakfast, late checkout, or champagne at the right time.
How long does setup take?
Getting started takes about 45 minutes by uploading files to train the system or scraping public information about the property.
What types of accommodations is Runnr.ai built for?
It is used by hotels, holiday parks, campings, hostels, aparthotels, and other accommodation providers.
Does Runnr.ai integrate with property management systems?
Yes, it supports real-time syncing with PMS systems and related tools such as Mews, Opera Cloud, Booking Experts, housekeeping software, and mobile key systems.
Is pricing information available?
A pricing page is linked on the official site, but no plans, tiers, or prices are clearly published in the provided official source snapshots.

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タグ
AI virtual conciergeHospitality automationGuest communicationHotel messagingAutomated upsellsUnified inbox
言語英語
最終更新日2026年7月16日