Level AI logo

Level AI

Unknown
-(0 レビュー)
0 保存済み

AI-powered contact center performance and conversation intelligence

ウェブサイト:https://thelevel.ai/
追加日:2026年7月13日
月間訪問者数:
43.3K
ソーシャルと電子メール:
Contact center AIConversation analyticsQuality assuranceAgent assistSpeech recognitionCustomer experience
ウェブサイトにアクセス
Level AI
公式ウェブサイトにアクセス

ツール情報

Level AIとは何ですか?

Level AI is a contact center AI platform that analyzes customer interactions, supports quality assurance and agent assistance, and turns conversation data into operational insights.

コア機能

  • Interaction scoring and analysis

    Scores and analyzes customer interactions across support channels to identify patterns and provide conversation insights.

  • Automated quality assurance

    Uses generative AI to automate quality assurance and supports analysis of 100% of interactions.

  • Agent assist

    Provides real-time AI-powered support and insights for contact center agents.

  • Conversation analytics

    Provides real-time conversation analytics, dashboards, and actionable insights for contact center operations.

  • Voice agents

    Deploys voice agents as part of its customer experience platform.

  • Custom analytics dashboards

    Enables users to build custom dashboards and monitor team performance indicators.

  • Agent screen recording

    Includes agent screen recording among its customer experience capabilities.

  • Voice of the Customer

    Provides Voice of the Customer capabilities for applying customer interaction intelligence across the business.

  • Speech recognition

    Includes speech recognition as part of its AI capabilities.

使用例

  • #1

    Contact center performance improvement

    Optimize contact center processes and improve agent productivity using insights from customer conversations.

  • #2

    Quality monitoring

    Monitor support team performance and standardize quality at scale through automated interaction analysis.

  • #3

    Regulatory compliance monitoring

    Monitor customer interactions for regulatory compliance requirements.

  • #4

    Sales performance

    Use customer interaction intelligence to identify opportunities to improve sales performance.

  • #5

    Customer experience management

    Analyze customer feedback and conversations to identify customer needs, problems, and risks.

  • #6

    BPO quality management

    Support consistent quality across business process outsourcing operations.

以下に最適:Contact center leadersContact center agentsCustomer experience leadersSupport teams

料金プラン

Pricing details are not clearly published by the official source.

代替案

E

Elephant

Elephant.ai is the #1 AI sales assistant that boosts website conversions, captures leads, and closes sales 24/7. With no coding required and multilingual support, it’s the ultimate tool for businesses looking to thrive online.

🇺🇸35.8%
5.2K
ビジネスツールAI Sales Assistant+3
B2b Rocket

B2b Rocket

B2B Rocket's AI Agents automate lead generation and sales, helping businesses reach prospects 24/7 with personalized, multi-channel outreach.

🇺🇸31.2%
26K
ビジネスツール
Transparently.AI

Transparently.AI

AI-powered platform that detects accounting fraud and manipulation risk in financial statements of publicly listed companies.

🇺🇸44.4%
6.9K
ビジネスツールAI fraud detection+11
Regie

Regie

Product details are not clearly published in the available source data.

🇺🇸38.9%
42K
ビジネスツールRegie+2
11x

11x

Product details are not clearly published by the official source.

🇺🇸34.9%
85K
ビジネスツールAI tool+2
FlyFin

FlyFin

FlyFin information and official resources

🇺🇸69.6%
21K
ビジネスツールFlyFin+2
ResumeCoach

ResumeCoach

Online AI platform for building ATS-friendly resumes and cover letters, analyzing LinkedIn profiles, and practicing job interviews.

🇺🇸39.2%
150K
ビジネスツールAI resume builder+11
Nominal

Nominal

Agentic AI platform that plugs into existing ERPs and systems to automate accounting close, consolidation, intercompany, and reconciliation workflows.

🇺🇸43.5%
14K
ビジネスツールAgentic AI+11

よくある質問

What is Level AI used for?
Level AI is used to improve contact center performance by analyzing customer interactions, monitoring quality, assisting agents, and turning conversation data into operational insights.
What quality assurance features does Level AI provide?
Level AI provides automated quality assurance powered by generative AI and supports analysis of 100% of interactions.
Does Level AI offer agent assistance?
Yes. Level AI provides real-time AI-powered agent assistance and insights for contact center agents.
Does Level AI provide conversation analytics?
Yes. The platform provides real-time conversation analytics, dashboards, and actionable insights across support channels.
Who is Level AI designed for?
Level AI is designed for contact center leaders, agents, customer experience leaders, and support teams.
How much does Level AI cost?
Pricing is not clearly published by the official source. The company provides a request-demo page for contact.

Level AI 連絡先とソーシャルメディア

公式ウェブサイトにアクセス

レビュー

-

このツールの使用経験を共有してください...

ツール情報

料金モデルUnknown
カテゴリビジネスツール
タグ
Contact center AIConversation analyticsQuality assuranceAgent assistSpeech recognitionCustomer experience
言語英語
最終更新日2026年7月16日
このツールを請求する