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Typewise

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Enterprise-grade AI agent platform for customer service with multichannel automation and human oversight

ウェブサイト:https://www.typewise.app/
追加日:2026年7月13日
月間訪問者数:
21.0K
ソーシャルと電子メール:
AI customer serviceAI agentsOmnichannel supportEnterprise AICustomer support automationMultichannel workflows
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Typewise
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Typewiseとは何ですか?

Typewise is an enterprise-grade AI agent platform for customer service that launches and scales autonomous agents across channels. It automates multichannel support workflows while keeping humans in control through approvals, evaluations, and integrations, with success-based pricing.

コア機能

  • Multi-Agent Orchestration

    AI supervisor with domain specialists that handles Support, Sales, and Commerce workflows and takes actions across CRM, ERP, billing, ITSM, commerce, and knowledge systems under defined automation levels and audit trails.

  • Omnichannel AI-native support

    Supports customers starting and switching freely across Chat, Email, WhatsApp, Social, Voice, ChatGPT, and Claude while preserving end-to-end context.

  • Natural Language Instructions

    Define and run workflows in plain language with no coding required; existing docs become live automations that business teams can update directly.

  • Hybrid Intelligence & Approvals

    Decide automation levels so the AI can escalate for human approval, partial handoff, or full takeover on complex cases.

  • Automated Evaluations

    Built-in policies, simulation, and evaluation validate every change before go-live and keep agents aligned as systems evolve.

  • Knowledge & Actions Hub

    Ground agents on sources and execute actions in existing tools with unified data access, production-ready controls, 200+ deep integrations, and MCP-native architecture supporting 6,000+ connectors.

  • Insights Hub

    Track resolution rates, escalations, top intents, response quality, policy adherence, and CSAT to measure outcomes rather than just conversations.

  • Enterprise-grade security & governance

    Includes review before execution, audit logs, access controls, policy-based permissions, and data residency options.

使用例

  • #1

    Customer support automation

    Automate routine and complex support tickets end-to-end while retaining human control for escalations.

  • #2

    Sales and commerce workflows

    Handle returns, billing, quotes, and renewals through multi-agent orchestration across business systems.

  • #3

    Multilingual ticket resolution

    Process customer interactions in any language in and out at production scale.

以下に最適:Modern customer service teamsBusinesses seeking enterprise AI agentsSupport, sales, and commerce operations

料金プラン

Success-based pricing starting from $1 per resolution; free trial available; pay for outcomes and scale from small deployments.

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よくある質問

What is Typewise?
Typewise is an enterprise-grade AI agent platform for customer service that automates multichannel support workflows with human oversight and success-based pricing.
How does Typewise keep humans in control?
Through Hybrid Intelligence & Approvals, teams can set automation levels so the AI escalates for human approval, partial handoff, or full takeover on complex cases, supported by automated evaluations and audit trails.
What channels does Typewise support?
It provides omnichannel AI-native support across Chat, Email, WhatsApp, Social, Voice, ChatGPT, and Claude, preserving end-to-end context when customers switch channels.
How is Typewise priced?
It uses success-based pricing starting from $1 per resolution, with a free trial available. You pay for outcomes and can scale from small deployments.
What integrations does Typewise offer?
It includes 200+ deep out-of-the-box integrations with CRM, ERP, billing systems, ITSM, commerce platforms, and knowledge systems, plus MCP-native architecture supporting 6,000+ connectors.
Who is Typewise for?
Modern customer service teams, businesses seeking enterprise AI agents, and support, sales, and commerce operations.

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ツール情報

料金モデルPaid
カテゴリビジネスツール
タグ
AI customer serviceAI agentsOmnichannel supportEnterprise AICustomer support automationMultichannel workflows
言語英語
最終更新日2026年7月16日
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