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11.ai

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Platform for configuring, deploying, and monitoring human-sounding conversational AI agents for voice and chat across multiple channels.

Site:https://11.ai/
Adicionado em:13 de jul. de 2026
Visitantes mensais:
44.9K
Redes sociais e e-mail:
Conversational AIAI agentsVoice AIChat agentsMulti-channel AICustomer support
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11.ai
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Informações da ferramenta

O que é 11.ai?

11.ai is a platform to build, test, deploy, and monitor natural conversational AI agents for websites, apps, or call centers. It provides low latency, multi-language support, and multi-channel capabilities for support, sales, and operations.

Recursos principais

  • Human-sounding conversational agents

    Configure, deploy and monitor natural, human-sounding agents in 70+ languages with leading accuracy and ultra-low latency across voice or chat.

  • Agent configuration and design

    Configure voice, language, knowledge base, system prompt, and workflows, then connect to existing tools from one place.

  • Multi-channel context retention

    Keep full context so customers never repeat themselves across phone, web, WhatsApp, SMS, and email.

  • Guardrails and pre-deployment testing

    Define guardrails, run simulations, and validate agent behavior with automated tests before reaching customers.

  • Performance analytics and monitoring

    Track success rates, CSAT, language usage and more with built-in analytics, plus full transcripts, conversation history, and debug logs.

  • Enterprise data hosting and compliance options

    Host and store data with options including SOC 2 Type II, ISO 27001, regional data residency, zero retention mode, on-prem, ISO 42001, and AIUC-1.

  • APIs and SDKs

    ElevenAgent APIs and SDKs available for integration and development.

Casos de uso

  • #1

    Customer support and experience

    Resolve inbound support end to end at lower cost per resolution, providing instant answers so teams focus on complex issues.

  • #2

    Sales and growth

    Qualify leads, recover abandoned carts, and run outbound at scale with conversational agents that convert better than digital flows.

  • #3

    Operational efficiency

    Automate scheduling, reminders, collections, and internal ops to reach thousands quickly and free teams for higher-impact work.

  • #4

    Appointment scheduling

    Handle appointment scheduling through custom conversational agents.

  • #5

    Invoice and account support

    Manage invoices, purchase assistance, account support, order status, tracking, triage, refunds, and FAQ knowledge base lookups.

Melhor para:EnterprisesCustomer support teamsSales teamsOperations teamsCall centersBusinesses deploying agents on websites, apps, or phone systems

Planos de preços

Page references Pricing navigation, Sign up, Create an AI agent, and Contact sales / Talk to sales for enterprise; no specific plan details, tiers, or costs provided in source snapshots.

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Perguntas frequentes

What is 11.ai?
11.ai is a platform for configuring, deploying, and monitoring human-sounding conversational AI agents for voice and chat across multiple channels.
How many languages does 11.ai support?
It supports natural, human-sounding agents in 70+ languages.
Which channels keep conversation context?
Full context is retained across phone, web, WhatsApp, SMS, and email so customers never repeat themselves.
What enterprise compliance options are available?
Options include SOC 2 Type II, ISO 27001, regional data residency, zero retention mode, on-prem, ISO 42001, and AIUC-1.
Is pricing publicly listed?
Specific plan details, tiers, or costs are not clearly published by the official source; the site references Pricing navigation, Sign up, Create an AI agent, and Contact sales for enterprise.

11.ai Contato e mídias sociais

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Informações da ferramenta

Modelo de preçosUnknown
CategoriaÁudio
Tags
Conversational AIAI agentsVoice AIChat agentsMulti-channel AICustomer support
IdiomaInglês
Última atualização16 de jul. de 2026
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