247.ai logo

247.ai

Unknown
-(0 Avaliações)
0 Salvo

Enterprise AI-powered omnichannel customer experience platform and contact center software for agent productivity and engagement.

Site:https://www.247.ai/
Adicionado em:13 de jul. de 2026
Visitantes mensais:
59.0K
Redes sociais e e-mail:
AI customer experienceContact center softwareOmnichannel CXAgent assistConversation automationGenerative AI
Visite o site
247.ai
Visite o site oficial

Informações da ferramenta

O que é 247.ai?

247.ai is an enterprise AI-powered omnichannel customer experience platform and contact center software. It delivers AI-powered customer experience solutions, services, and an omnichannel platform that automates interactions, assists agents, manages campaigns, and improves contact center performance for enterprises. The [24]7 Engagement Cloud equips organizations to excel at every stage of the customer journey, from the first interaction to building enduring relationships.

Recursos principais

  • Unified Agent Workspace

    Gives agents a unified set of tools to elevate customer engagement and handle interactions efficiently.

  • Real-Time Recommendations with Agent Assist

    Provides real-time AI recommendations to support agents during customer interactions.

  • Multimodal Capability with [24]7 Active Share

    Enables multimodal interaction capabilities for enhanced agent-customer collaboration.

  • Smart Call Routing with Automatic Conversation Distribution (ACD)

    Routes calls and conversations automatically for efficient distribution to agents.

  • Real-Time Agent Performance Monitoring

    Monitors agent performance in real time to support management and coaching.

  • Gen AI-Powered Agent Training and Performance Tools

    Uses generative AI for agent training and performance improvement tools.

  • Conversation Automation

    Automates customer conversations as part of the AI-powered Engagement Cloud platform.

  • Campaign Management

    Manages customer acquisition and engagement campaigns on a unified platform.

  • Conversational Intelligence

    Provides intelligence and analytics from customer conversations to improve CX.

  • AI-powered Self-service

    Delivers always-on support and automation through AI-powered self-service capabilities.

  • Interaction Analytics

    Maximizes contact center performance through interaction analytics.

  • Generative AI

    Integrates generative AI capabilities across the Engagement Cloud platform for CX use cases.

Casos de uso

  • #1

    Contact Center Software

    AI-powered contact center software to transform agent experience, boost productivity, and deliver real-time recommendations.

  • #2

    Customer Self-service

    Always-on AI-powered self-service and automation for customer support.

  • #3

    Customer Acquisition

    Improve lead generation and customer acquisition through intent-based targeting and campaigns.

  • #4

    Customer Engagement

    Omnichannel engagement to nurture customers and drive long-term retention on a unified platform.

  • #5

    Managed Customer Engagement (MCE)

    End-to-end managed CX services combining AI, operations, and brand ambassadors for scalable engagement.

Melhor para:EnterprisesContact center leadersCustomer experience teamsAgentsMid-sized brandsRetail organizationsTelecom and communication companiesFinancial services firmsInsurance companiesTravel and hospitality businessesHealthcare organizations

Planos de preços

No public pricing details provided on official pages.

Alternativas

E

Elephant

Elephant.ai is the #1 AI sales assistant that boosts website conversions, captures leads, and closes sales 24/7. With no coding required and multilingual support, it’s the ultimate tool for businesses looking to thrive online.

🇺🇸35.8%
5.2K
Ferramentas de NegóciosAI Sales Assistant+3
B2b Rocket

B2b Rocket

B2B Rocket's AI Agents automate lead generation and sales, helping businesses reach prospects 24/7 with personalized, multi-channel outreach.

🇺🇸31.2%
26K
Ferramentas de Negócios
FlyFin

FlyFin

FlyFin information and official resources

🇺🇸69.6%
21K
Ferramentas de NegóciosFlyFin+2
11x

11x

Product details are not clearly published by the official source.

🇺🇸34.9%
85K
Ferramentas de NegóciosAI tool+2
Regie

Regie

Product details are not clearly published in the available source data.

🇺🇸38.9%
42K
Ferramentas de NegóciosRegie+2
Transparently.AI

Transparently.AI

AI-powered platform that detects accounting fraud and manipulation risk in financial statements of publicly listed companies.

🇺🇸44.4%
6.9K
Ferramentas de NegóciosAI fraud detection+11
Nominal

Nominal

Agentic AI platform that plugs into existing ERPs and systems to automate accounting close, consolidation, intercompany, and reconciliation workflows.

🇺🇸43.5%
14K
Ferramentas de NegóciosAgentic AI+11
Resume.io

Resume.io

AI‑powered resume and cover‑letter builder with ATS‑friendly templates

🇺🇸24.6%
2.6M
Ferramentas de NegóciosResume Builder+10

Perguntas frequentes

What is 247.ai?
247.ai is an enterprise AI-powered omnichannel customer experience platform and contact center software for agent productivity and engagement. It provides AI-powered solutions and services that automate interactions, assist agents, manage campaigns, and improve contact center performance.
What core features does 247.ai offer?
Key features include a Unified Agent Workspace, Real-Time Recommendations with Agent Assist, Multimodal Capability with [24]7 Active Share, Smart Call Routing with Automatic Conversation Distribution (ACD), Real-Time Agent Performance Monitoring, Gen AI-Powered Agent Training and Performance Tools, Conversation Automation, Campaign Management, Conversational Intelligence, AI-powered Self-service, Interaction Analytics, and Generative AI capabilities.
Who is 247.ai designed for?
247.ai targets enterprises, contact center leaders, customer experience teams, agents, mid-sized brands, and organizations in retail, telecom and communication, financial services, insurance, travel and hospitality, and healthcare.
What use cases does 247.ai support?
It supports Contact Center Software, Customer Self-service, Customer Acquisition, Customer Engagement, and Managed Customer Engagement (MCE).
Is pricing for 247.ai publicly available?
No public pricing details are provided on official pages.
How can I contact 247.ai?
You can reach them via email at info@247.ai or careers@247.ai, by phone at +1 650 385 2247, or through the contact page at https://www.247.ai/contact-us/. Support resources are available at https://www.247.ai/support/ and https://www.247.ai/product-login-and-support/.

247.ai Contato e mídias sociais

Visite o site oficial

Comentários

-

Compartilhe sua experiência com esta ferramenta...

Informações da ferramenta

Modelo de preçosUnknown
CategoriaFerramentas de Negócios
Tags
AI customer experienceContact center softwareOmnichannel CXAgent assistConversation automationGenerative AI
IdiomaInglês
Última atualização16 de jul. de 2026
Reivindique esta ferramenta