BIK
All-in-one AI marketing automation and CRM platform for eCommerce brands with 100+ commerce agents for acquisition, retention, and support.
Informações da ferramenta
O que é BIK?
BIK is an agentic AI CRM that unifies marketing and support for eCommerce brands. It delivers better ROI by offering 100+ ready or custom AI commerce agents to boost conversions, retention, and customer lifetime value while breaking silos between marketing and support.
Recursos principais
AI Commerce Agents
100+ pre-built AI commerce agents across retention, acquisition and support, or build custom agents by setting a goal, success criteria and instructions.
AI Helpdesk
AI-powered helpdesk tools including summary, translator, assistant, classify and reply that can increase customer support team productivity by 60% across channels and handle real-time AI-translated tickets.
AI Product Recommendation
Shopify-integrated AI product recommendations that help users find what they are looking for.
Agentic Acquisition
AI agents focused on customer acquisition to drive smarter eCommerce growth.
Agentic Retention
AI agents for retention to boost conversions, retention and LTV.
AI Order Management
AI-powered order management capabilities as part of the commerce agent suite.
Agentic Gamification
Gamification agents to engage customers as part of the AI commerce platform.
Agentic CDP
Customer data platform agents for data-driven personalization.
Advanced Analytics
Advanced analytics providing real-time insights for eCommerce performance.
Agent Studio
Studio to build custom AI agents with goals, success criteria and instructions.
Open API Platform
Open API platform allowing connection to any app via webhooks, REST API blocks and more.
Multi-channel CRM and Campaigns
Multi-channel CRM with campaigns, chatbot, personalised AI drip, journey campaigns and web gamification for targeted marketing on social platforms.
Casos de uso
- #1
Paid Ads Scaleup
Scale paid advertising efforts for eCommerce brands.
- #2
Conversion Rate Optimisation
Optimize conversion rates through AI agents and personalised journeys.
- #3
Recover Lost Customers
Recover and re-engage lost customers using AI-driven retention tools.
- #4
Personalised Social Journey
Create personalised customer journeys on social platforms such as Instagram.
- #5
Personalised Web Journey
Deliver personalised web experiences for eCommerce visitors.
- #6
Customer Support Productivity
Increase support team productivity by 60% with AI summary, translation, classification and replies across channels.
Alternativas
Perguntas frequentes
What is BIK?
Who is BIK designed for?
What are AI Commerce Agents in BIK?
How does BIK improve customer support?
Does BIK integrate with Shopify?
What use cases does BIK support?
BIK Contato e mídias sociais
- EndereçoIIIT incubator, Gachibowli, Hyderabad, 500032, India
- E-mail de suporte
- Site:
- Twitter
- YouTube
- LinkedIn
Comentários
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