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Canny

Freemium
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AI-powered customer feedback platform that captures, analyzes, and prioritizes feedback to help teams build revenue-driving product features.

Site:https://canny.io/
Adicionado em:13 de jul. de 2026
Visitantes mensais:
505.6K
Redes sociais e e-mail:
customer feedbackproduct managementAI feedbackfeature prioritizationroadmapchangelog
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Canny
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Informações da ferramenta

O que é Canny?

Canny is an AI-powered customer feedback platform that captures feedback from customers and communication tools, analyzes it by segments and revenue impact, prioritizes features, manages public or private roadmaps, and announces updates via changelogs to close the feedback loop.

Recursos principais

  • Feedback Collection

    Capture insights from customers and teammates in one organized place with automatic user identification, board privacy options, vote on behalf, internal comments, pinned comments, brand customizations, and Markdown formatting.

  • Analyze Feedback

    Sort and filter feedback using user segmentation, tags and categories, segment voters, and sorting by MRR impact to inform product decisions.

  • Prioritize and Roadmap

    Score and rank features by priority, create public or private roadmaps, send status updates via email, and set date estimates for features.

  • Changelog

    Announce product updates with an embeddable widget, scheduled releases, Markdown formatting with inline images, and labels for filtering by product areas.

  • Canny Autopilot

    AI capability that connects tools like Gong, Intercom, and Slack to automatically capture and identify feature requests and feedback insights from conversations.

Casos de uso

  • #1

    Feature Request Management

    Collect, organize, and act on customer feature requests in a structured feedback loop.

  • #2

    Idea Management

    Gather and manage product ideas from users and teams.

  • #3

    Internal Feedback

    Capture and discuss feedback from internal teammates privately.

  • #4

    Product Management

    Make roadmap decisions backed by customer demand and revenue impact.

  • #5

    Public Roadmap

    Share public roadmaps to communicate what the team is working on.

  • #6

    Bug Tracking

    Track bugs reported through customer and internal feedback channels.

  • #7

    Sales and Revenue Alignment

    Help sales quantify feature gaps, log prospect requests, and prioritize work that closes deals and drives revenue.

  • #8

    Customer Success

    Spot expansion opportunities and prevent churn by analyzing customer feedback signals.

Melhor para:Product teamsSales teamsCustomer Success teamsMarketing teamsFoundersStartupsEnterprise teams

Planos de preços

Get started free with no credit card required.

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Perguntas frequentes

What is Canny?
Canny is an AI-powered customer feedback platform that captures feedback from customers and communication tools, analyzes it by segments and revenue impact, prioritizes features, manages public or private roadmaps, and announces updates via changelogs to close the feedback loop.
What are the main features of Canny?
Canny offers feedback collection with automatic user identification and board privacy, feedback analysis by segments and MRR impact, prioritization and roadmapping tools, a changelog for announcing updates, and Canny Autopilot for AI-powered capture from tools like Gong, Intercom, and Slack.
Is Canny free to use?
Canny uses a freemium model. You can get started free with no credit card required.
Which tools does Canny integrate with?
Canny Autopilot connects with communication tools such as Gong, Intercom, and Slack to automatically capture feature requests and feedback insights. It also supports an embeddable widget for the web.
Who is Canny designed for?
Canny is built for product teams, sales teams, customer success teams, marketing teams, founders, startups, and enterprise teams that drive revenue.
How does Canny help with product roadmaps?
Canny lets teams score and rank features by priority, create public or private roadmaps, send status updates via email, and set date estimates so decisions are backed by customer demand and revenue impact.

Canny Contato e mídias sociais

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Informações da ferramenta

Modelo de preçosFreemium
CategoriaFerramentas de Negócios
Tags
customer feedbackproduct managementAI feedbackfeature prioritizationroadmapchangelog
IdiomaInglês
Última atualização16 de jul. de 2026
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