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Chaport

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Customer messaging for live chat, chatbots, and multichannel support

Site:https://www.chaport.com/
Adicionado em:13 de jul. de 2026
Visitantes mensais:
2.2M
Redes sociais e e-mail:
Customer messagingLive chatChatbotsCustomer supportSalesKnowledge base
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Chaport
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Informações da ferramenta

O que é Chaport?

Chaport is a customer messaging platform for providing support, sales, and engagement through live chat, chatbots, multiple communication channels, and a knowledge base.

Recursos principais

  • Live chat

    Connect with customers in real time through a website chat widget.

  • Chatbots

    Automate common questions, lead qualification, feedback collection, and 24/7 assistance.

  • Multichannel messaging

    Manage conversations from live chat, email, Facebook, Telegram, and Viber in one place.

  • Knowledge base and FAQ bot

    Offer self-service content and automatically suggest relevant knowledge-base articles in chat.

  • Reports

    View real-time reports on incoming and missed chats and operators' working hours.

  • File sending

    Share images, audio and video files, and other documents with customers.

  • Mobile and desktop apps

    Use Chaport on iOS, Android, Web, Windows, and MacOS with synchronization between devices.

  • Widget customization

    Customize the chat widget's color, background, text, position, and operator photos.

Casos de uso

  • #1

    Customer support

    Answer questions, solve customer problems in real time, and provide automated assistance.

  • #2

    Sales

    Engage prospects, qualify leads, and support sales conversations through live chat and chatbots.

  • #3

    Marketing

    Engage website visitors and communicate with customers across multiple channels.

Melhor para:StartupsSmall and medium-sized businessesEnterprisesSales teamsCustomer support teamsMarketing teams

Planos de preços

The official homepage states "Try for Free," but the available source snapshot does not specify the pricing model or paid-plan details.

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Perguntas frequentes

What is Chaport?
Chaport is a customer messaging platform for live chat, chatbots, multichannel conversations, and knowledge-base self-service.
What channels does Chaport support?
Chaport combines conversations from live chat, email, Facebook, Telegram, and Viber in one place.
Does Chaport offer chatbots?
Yes. Chaport chatbots can answer common questions, qualify leads, collect feedback, and provide assistance around the clock.
Does Chaport include a knowledge base?
Yes. Chaport supports a knowledge base and an FAQ bot that suggests relevant articles directly in chat.
Which platforms is Chaport available on?
Chaport is available on iOS, Android, Web, Windows, and MacOS, with synchronization between devices.
Does Chaport offer integrations?
Chaport lists CRM, Facebook, Telegram, Viber, Zapier, and API connectivity. Its official source states that Zapier can connect Chaport with more than 4,000 apps.
Does Chaport have a free plan?
The official homepage says "Try for Free," but the available source snapshot does not clearly publish the pricing model or paid-plan details.

Chaport Contato e mídias sociais

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Informações da ferramenta

Modelo de preçosUnknown
CategoriaFerramentas de Negócios
Tags
Customer messagingLive chatChatbotsCustomer supportSalesKnowledge base
IdiomaInglês
Última atualização18 de jul. de 2026
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