Jotform AI Agents

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No-code AI agents that automate customer service conversations across chat, voice, phone, messaging apps, and other channels.

Site:https://www.jotform.com/ai/agents

Adicionado em:13 de jul. de 2026

Visitantes mensais:

42.1M

Redes sociais e e-mail:

AI agentsno-codecustomer servicechatbotsautomationmulti-channel support

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Informações da ferramenta

O que é Jotform AI Agents?

Jotform AI Agents lets you build and train custom no-code AI agents that respond instantly to customer inquiries on any channel. It streamlines support, feedback collection, and related business processes by deploying agents that handle conversations across phone, chatbot, voice, messaging apps, and more.

Recursos principais

Multi-channel AI Agents
Deploy AI agents across phone, chatbot, voice, WhatsApp, Messenger, Instagram, SMS, standalone, kiosk, and mobile app channels to improve user satisfaction.
AI Agent Templates
Access 7,000+ ready-made AI agent templates for customer service, support requests, complaints, reviews, IT service requests, CRM tickets, and more.
Agent Tools and Automations
Equip agents with tools to set Google Calendar appointments, trigger workflows, send Slack messages or emails, share videos or link lists, search websites, and call external APIs.
Platform-specific Agents
Integrate agents with Shopify, Salesforce, WordPress, Canva, Gmail, and other platforms for specialized customer service and automation.
Human Escalation via Mobile App
Use the Jotform AI Agent App to step in and assist customers from a phone when human help is needed.

Casos de uso

#1
Customer Service Automation
Streamline customer inquiries and enhance the support experience through dynamic AI conversations.
#2
Customer Support and Ticket Handling
Capture essential details such as name, issue, and priority via conversational AI for support requests and CRM tickets.
#3
Complaint and Feedback Collection
Gather customer complaints, reviews, and support satisfaction feedback through engaging interactive conversations.
#4
IT Service Request Management
Assist IT teams in managing hardware, software, and network service requests via interactive conversations.
#5
Client Call Logging
Capture and manage essential details from client calls to improve communication and follow-up.

Melhor para:Businesses providing customer service and supportTeams handling support requests, complaints, and feedbackIT professionals managing service requestsOrganizations collecting reviews or logging client callsUsers who need 24/7 automated assistance for hiring, volunteer feedback, or customer support

Planos de preços

Create Your AI Agent - it’s free! Get Started Now — It’s Free! Exclusive discount mentioned for G2 users; pricing page linked from the product site.

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Perguntas frequentes

What is Jotform AI Agents?

Jotform AI Agents is a no-code platform for building and training custom AI agents that automate customer service conversations across chat, voice, phone, messaging apps, and other channels.

Is Jotform AI Agents free to use?

Yes. Official messaging states you can create your AI Agent for free and get started now—it’s free. An exclusive discount is also mentioned for G2 users.

Which channels can AI agents be deployed on?

Agents can be deployed across phone, chatbot, voice, WhatsApp, Messenger, Instagram, SMS, standalone, kiosk, and mobile app channels.

Are there ready-made templates available?

Yes. There are 7,000+ ready-made AI agent templates for customer service, support requests, complaints, reviews, IT service requests, CRM tickets, and more.

Can human agents take over conversations?

Yes. The Jotform AI Agent App allows you to step in and assist customers from a phone when human help is needed.

What tools and automations can agents use?

Agents can set Google Calendar appointments, trigger workflows, send Slack messages or emails, share videos or link lists, search websites, and call external APIs.