Vodex
UnknownEnterprise AI voice agents that automate inbound and outbound phone calls for debt collection, payment reminders, and outreach.
Informações da ferramenta
O que é Vodex?
Vodex is an enterprise AI voice agent platform that automates high-volume inbound and outbound phone calls for payment reminders, debt collection, promise-to-pay capture, payment plan negotiation, lead qualification, and follow-ups. It delivers human-like conversations powered by Gen AI, supports multi-channel messaging, and connects with CRM and telephony systems while providing enterprise-grade operational controls.
Recursos principais
Call Transfers
Instantly connects calls to a human agent when needed for seamless handoff and personalized assistance during AI-driven conversations.
Voicemail Detection
Detects voicemails and decides next steps, with options to end the call or leave a message.
Interruption Handling
AI agents adapt smoothly to pauses and interruptions while maintaining a natural conversation flow.
Noise Cancellation
Active noise reduction filters background noise for clearer conversations.
Voice Cloning
Clone a voice for personalized AI interactions and added authenticity in agent responses.
Custom Caller ID
Display a chosen caller ID on every call to enhance recognition and trust with clients.
Campaign Insights
In-depth analytics on outreach performance with call outcome tracking to refine strategies.
Ultra Realistic Voices
Selection of realistic voices and accents that sound natural and trustworthy.
Cross Channel Communication
Agents can send WhatsApp, SMS, or emails during and after calls to keep communication consistent across channels.
Seamless System Integration
Connects with CRM, dialer, or telephony stack via APIs, webhooks, SFTP, or CSV workflows, and can write back outcomes such as PTP date/amount, disputes, call status, and disposition codes.
Human-Like Conversations
AI-powered agents that deliver natural, engaging conversations for business outcomes.
Designed for Scale
Handles high volumes of outbound and inbound calls without increasing agent headcount, with support for unlimited agents on a single account.
Casos de uso
- #1
Debt Collection
Automates outreach for debt recovery including right-party contact verification, reminders, payment plan negotiation, and follow-ups to improve recovery rates without scaling headcount.
- #2
Payment Reminders
Sends timely, structured reminder calls for upcoming or overdue payments to increase connect rates and reduce delinquency.
- #3
Promise-to-Pay Capture
Captures promise-to-pay commitments and related outcomes during automated collection conversations, with write-back to CRM or collections systems.
- #4
Payment Plan Negotiation
Offers flexible repayment options based on debtor needs to encourage successful resolutions while maintaining a positive experience.
- #5
Lead Qualification
Screens leads with initial qualification calls 24/7 and passes only high-quality prospects to human teams across time zones.
- #6
Insurance Engagement
Supports claim qualification, payment reminders for policyholders, and initial eligibility assessments before escalation to agents.
- #7
Mortgage Outreach
Verifies basic financial details for mortgage leads and sends timely payment reminder calls to prevent missed payments.
- #8
BPO Collections Support
Automates reminders, payment confirmations, and follow-ups for BPO clients to reduce manual workload and improve recovery rates.
Planos de preços
No public pricing tiers or amounts are disclosed on the official pages; users are directed to book a demo or talk to the team.
Alternativas
Perguntas frequentes
What is Vodex?
What core call-handling capabilities does Vodex provide?
How does Vodex integrate with existing systems?
Who is Vodex designed for?
Is pricing for Vodex publicly available?
Can Vodex handle multi-channel communication?
Vodex Contato e mídias sociais
- EndereçoWeWork, Salarpuria Symbiosis, Arakere Bannerghatta Rd, Venugopal Reddy Layout, Arekere, Bengaluru, Karnataka, 560076, IN
- Telefone
- E-mail de suporte
- Suporte
- Site:
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