Voiceflow
FreemiumEnterprise conversational AI platform for collaboratively building, launching, and scaling chat and voice AI agents for customer support and CX.
Informações da ferramenta
O que é Voiceflow?
Voiceflow is an enterprise conversational AI platform that enables teams to collaboratively design, develop, launch, and scale impactful AI agents for customer experience, support, lead generation, and other use cases using any models and integrations.
Recursos principais
Agent Builder
Visually create AI agents using logic, custom code, models, and business content.
Knowledge Base
Import data and documents to the Knowledge Base to allow Agents to respond using curated data.
Workflow Builder
Build multi-step tasks for Agents to complete using Voiceflow’s Workflow Builder.
Integrations via Functions and API blocks
Integrate Agents with 3rd party services and APIs using Voiceflow Functions and API blocks.
Web chat and Dialog API launch
Launch Agents with Voiceflow's web chat UI or any custom interface using the Dialog API.
Any model support
Use any AI vendor, including OpenAI and Anthropic, to power agent responses, logic, and actions.
Protected APIs
Secrets stay secret. Voiceflow never surfaces API keys and sensitive information in your agent logs.
Organizational security
Secure and manage work across your organization with SSO and advanced user permissions.
Custom code support
Build custom logic, actions, and integrations with the full power of code and APIs and JSON.
Production pipelines
Test agent builds in staging and share with stakeholders for feedback before production.
Agentic Context Engine
Turns complex conversations into enriched customer experiences.
Developer platform
Use developer features to extend the platform to add custom features, integrations, interfaces, and more.
Casos de uso
- #1
Customer support automation
Build and scale AI agents that automate support interactions, deflect tickets, and improve resolution rates across products and channels.
- #2
Lead generation
Create AI agents that educate users, drive leads, and enable seamless advisor handoffs.
- #3
Multilingual AI support chatbot
Build scalable, multilingual AI support chatbots for modernizing customer support without heavy engineering lift.
- #4
Omnichannel customer experience
Deploy integrated agents for support, CX, and beyond across customer channels.
Planos de preços
Sign up for free is offered on the homepage; pricing page and contact sales/book a demo options are available for further plans including enterprise.
Alternativas
Perguntas frequentes
What is Voiceflow?
What can teams build with Voiceflow?
Which AI models does Voiceflow support?
How do you launch AI agents with Voiceflow?
Who is Voiceflow designed for?
Does Voiceflow offer a free option?
Voiceflow Contato e mídias sociais
- Suporte
- Site:
- Twitter
- YouTube
- LinkedIn
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