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Yellow.ai

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Enterprise agentic AI for customer service and employee experience

Site:https://yellow.ai/
Adicionado em:13 de jul. de 2026
Visitantes mensais:
288.8K
Redes sociais e e-mail:
Agentic AICustomer ServiceEmployee ExperienceVoice AIConversational AIAI Agents
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Yellow.ai
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Informações da ferramenta

O que é Yellow.ai?

Yellow.ai is an enterprise agentic AI platform for building and deploying AI agents that automate customer service and employee experience interactions across voice, chat, and email.

Recursos principais

  • Enterprise-Grade Agentic AI Platform

    Powered by more than 15 large language models to support autonomous customer and employee experiences.

  • AI Agent Builder 2.0

    Creates enterprise-ready AI agents for any channel.

  • Conversational Knowledge Base

    Uses Agentic RAG to provide enterprise intelligence for AI agents.

  • AI Copilot

    Helps teams preview, debug, and optimize AI agent performance.

  • Automated Testing

    Supports testing AI agents before deployment.

  • Analytics

    Provides analytics for analyzing AI agent activity and performance.

  • Omnichannel Support

    Supports voice, chat, and email interactions through multimodal channels.

  • Agent Assist

    Combines human agents with AI assistance.

Casos de uso

  • #1

    Customer Service

    Automate and personalize customer support interactions.

  • #2

    Employee Experience

    Automate and enrich employee experience workflows.

  • #3

    Voice AI

    Support business interactions through enterprise voice AI.

  • #4

    Industry Solutions

    Use industry-focused solutions for BFSI, healthcare, utilities, retail, and other industries.

Melhor para:Enterprise customer service teamsEmployee experience teamsCustomer support operationsBusinesses in BFSI, healthcare, utilities, retail, and other industries

Planos de preços

The official site presents a Pricing section and directs visitors to book a demo, but prices are not clearly published in the provided source material.

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Perguntas frequentes

What is Yellow.ai?
Yellow.ai is an enterprise agentic AI platform for building and deploying AI agents that automate customer service and employee experience interactions.
Which channels does Yellow.ai support?
Yellow.ai supports voice and calls, text and chat, email automation, and omnichannel interactions.
What can Yellow.ai be used for?
Yellow.ai can be used for customer service, employee experience automation, voice AI, and industry solutions for sectors including BFSI, healthcare, utilities, and retail.
Does Yellow.ai provide AI agent testing and analytics?
Yes. Yellow.ai provides automated testing for AI agents and analytics for analyzing agent activity and performance.
Does Yellow.ai integrate with customer service platforms?
Yellow.ai lists integrations with Zendesk, Freshdesk, HubSpot, Genesys, and more than 150 plug-and-play integrations.
How is Yellow.ai priced?
Yellow.ai is presented as a paid platform. The official site includes a Pricing section and directs visitors to book a demo, but prices are not clearly published in the provided source material.

Yellow.ai Contato e mídias sociais

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Informações da ferramenta

Modelo de preçosPaid
CategoriaFerramentas de Negócios
Tags
Agentic AICustomer ServiceEmployee ExperienceVoice AIConversational AIAI Agents
IdiomaInglês
Última atualização16 de jul. de 2026
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