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ChatBot Live

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AI chatbot and live-chat support for automated customer service

Веб-сайт:https://www.chatbot.com/integrations/livechat
Добавлено:13 июл. 2026 г.
Посетители в месяц:
287.5K
Социальные сети и электронная почта:
AI chatbotCustomer supportLive chatHelp deskWorkflow automationMultilingual chatbot
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ChatBot Live
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Информация об инструменте

Что такое ChatBot Live?

ChatBot Live combines an AI chatbot with LiveChat human-agent assistance. It helps businesses automate customer support, answer questions, use customer context, and transfer conversations to live agents when additional help is needed.

Основные функции

  • AI chatbot and live-chat combination

    Combines AI-powered chatbot support with LiveChat assistance from human agents.

  • Custom AI training

    Configures the AI chatbot with business data, custom instructions, and information from a knowledge repository.

  • Live-agent transfers

    Transfers conversations to live agents when customers need additional assistance.

  • Customer data and chat context

    Uses customer details, website behavior, past tickets, and chat history to provide contextual responses.

  • Workflow automation

    Supports custom workflows and automated customer-service tasks, including order management and processing data in external platforms.

  • AI help desk tickets

    Provides AI help desk ticket functionality and ticket summaries.

  • Multilingual chatbot

    Supports publishing a multilingual chatbot for website visitors in different locations.

  • Desktop application

    Offers a Text App for desktop.

Варианты использования

  • #1

    Customer support automation

    Provides automated responses to customer questions and escalates conversations to live agents when required.

  • #2

    Sales assistance

    Automates sales and customer-service interactions using an AI agent and customer context.

  • #3

    Website visitor engagement

    Uses a chat widget to support website visitors.

  • #4

    Repetitive task handling

    Automates repetitive support tasks and can manage orders and customer data in external platforms.

  • #5

    Multilingual customer service

    Enables customer interactions through a multilingual website chatbot.

Лучше всего для:Customer support teamsSales teamsEcommerce businessesRetail businessesMarketing teamsEducational organizationsEnterprise organizationsHealthcare organizations

Тарифные планы

The official source mentions a free 14-day trial with no credit card required, but does not clearly publish subscription pricing or billing details.

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Часто задаваемые вопросы

What is ChatBot Live?
ChatBot Live is an AI chatbot and LiveChat integration for automating customer service while enabling conversations to be transferred to human agents.
Can ChatBot Live transfer conversations to human agents?
Yes. It can transfer chats to live agents when customers need additional assistance.
Can the AI chatbot be customized?
Yes. The chatbot can be configured with business data, custom instructions, and information from a knowledge repository.
Does ChatBot Live support multilingual chatbots?
Yes. It supports publishing a multilingual chatbot for website visitors in different locations.
Which platforms and integrations are supported?
The supplied facts list Web and Desktop platforms, along with LiveChat, Chat Widget, Facebook Messenger, Shopify, Slack, and WordPress integrations.
Does ChatBot Live offer a free trial?
The official source mentions a free 14-day trial with no credit card required. Subscription pricing and billing details are not clearly published in the supplied facts.
How can customers contact the company?
The supplied contact details list support@text.com and sales@text.com, along with addresses in Boston, Massachusetts, US, and Wrocław, Poland.

ChatBot Live Контакты и социальные сети

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Информация об инструменте

Модель оплатыUnknown
КатегорияБизнес-инструменты
Теги
AI chatbotCustomer supportLive chatHelp deskWorkflow automationMultilingual chatbot
Языканглийский
Последнее обновление16 июл. 2026 г.
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